Circle K logo

Customer Service Representative

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Day Shifts
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Benefits

Medical
Vision
Dental
Life insurance
short term disability
long term disability
flexible schedules
weekly pay
Weekly bonus potential
401k
flexible spending accounts
health savings accounts
Tuition Reimbursement
Paid training

Job Description

Circle K is a leading global convenience store chain dedicated to providing quality products and exceptional customer service. With thousands of locations worldwide, Circle K has established itself as a household name in convenience retail. The store located at 7000 Montgomery Blvd NE, Albuquerque, New Mexico, is part of this extensive network, aiming to deliver a superior shopping experience to the local community. Known for its commitment to innovation and customer satisfaction, Circle K continuously seeks individuals who are passionate about serving others and contributing to a dynamic team environment. The company prides itself on fostering career development and offering employees opportunities for growth and advancement within the organization.

The role of Customer Service Representative at Circle K is a full-time position that offers availability during both day and evening shifts, ideal for candidates looking to work in a fast-paced, engaging environment. The primary focus of the role is to interact directly with customers, providing them with a welcoming atmosphere and efficient service. Employees in this position are expected to operate cash registers, assist with purchases, and maintain the store's appearance to meet company standards. This role is perfect for individuals who thrive in energetic settings, enjoy multitasking, and are eager to contribute to a fun and motivated team. The position also offers substantial benefits including medical, vision, dental, life insurance, and both short and long-term disability coverage, illustrating the company’s dedication to the health and well-being of its employees.

The Customer Service Representative role at Circle K entails a variety of responsibilities including greeting customers, managing transactions, making product recommendations, and supporting the food program as required. The position requires regular, predictable onsite attendance and demands active participation in maintaining the store's cleanliness and organization both inside and outside. Working at Circle K means becoming an integral part of a team that values collaboration, quick thinking, and consistent customer engagement. Moreover, the company provides comprehensive paid training to ensure all team members are well equipped to succeed. Employees also benefit from a 401K plan with competitive matching, tuition reimbursement, flexible spending and health savings accounts, and the potential for weekly bonuses, which demonstrates Circle K’s commitment to rewarding dedication and performance.

Overall, this role offers a great opportunity for individuals seeking to develop their careers in retail and customer service. It encourages those who are motivated, enjoy problem-solving, and want to be part of a supportive and energetic work environment to apply. Circle K, as an equal opportunity employer, embraces diversity and provides reasonable accommodations under the Americans with Disabilities Act and applicable state and local laws. The company supports inclusivity and strives to provide a welcoming workplace for all employees.

Job Requirements

  • Ability to stand and/or walk for up to 8 hours
  • lift and/or carry up to 30 pounds from ground to overhead for up to 30 minutes per shift
  • occasionally lift and/or carry up to 60 pounds from ground to waist level
  • push/pull with arms up to a force of 20 pounds
  • bend at the waist with some twisting for up to one hour per shift
  • grasp, reach, and manipulate objects with hands, including climbing ladders
  • willingness to work day and evening shifts
  • full-time availability

Job Qualifications

  • High school diploma or equivalent
  • retail and customer service experience preferred
  • sales associate or cashiering experience valuable
  • effective communication skills
  • ability to work in a fast-paced environment
  • teamwork and collaboration skills
  • problem-solving ability

Job Duties

  • Greet customers
  • run the register
  • cashier
  • make purchase suggestions
  • work with the food program
  • maintain store appearance inside and out
  • provide fast and friendly customer service
  • participate in daily team tasks
  • ensure regular onsite attendance

Job Criteria

Experience

Entry Level (1-2 years)


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