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Customer Service Representative

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Vision Insurance
Dental Insurance
Life insurance
short term disability
long term disability
flexible schedules
weekly pay
Weekly bonus potential
401k
Tuition Reimbursement

Job Description

Circle K is a leading global convenience store brand known for its commitment to providing outstanding customer service and a wide range of high-quality products. Operating numerous locations across North America, including the store at 3458 N Main St, Hope Mills, North Carolina, Circle K is dedicated to creating an engaging and supportive work environment for its employees. The company places a strong emphasis on flexibility, diversity, and career growth, making it an attractive employer for those seeking part-time positions with opportunities to advance. Employees here enjoy joining a large, stable employer recognized for its family-like atmosphere and fast-paced, dynamic work culture.

The role of Customer Service Representative at Circle K is an excellent opportunity for individuals who thrive in a fast-paced environment and enjoy engaging with customers. This part-time position, based in Hope Mills, North Carolina, offers flexible shift availability including days, evenings, overnights, as well as weekends, accommodating a variety of schedules. The Company provides a competitive hourly wage along with numerous benefits such as medical, vision, dental, life insurance, short and long-term disability coverage, and a 401K plan with company matching. Weekly pay and bonus potential provide additional financial incentives to motivate and reward employees.

Those hired as Customer Service Representatives at Circle K will experience a diverse range of responsibilities. From greeting customers, operating the register, and handling cashier duties to making product suggestions and occasionally supporting food programs, the work is varied and engaging. Employees will also assist in maintaining the store's appearance both inside and out, ensuring that high standards are met and customers receive friendly, fast service. This role allows employees to actively interact with customers daily, fostering meaningful conversations and contributing to a positive shopping experience.

Circle K values employees who are motivated to succeed, enjoy working as part of a team, and are open to learning new skills. The company offers paid comprehensive training to prepare its staff thoroughly and provides ongoing development opportunities, including tuition reimbursement for qualifying team members. Working with Circle K means being part of a fun, motivated team where task variety keeps the job exciting, and collaboration is key to meeting daily goals.

Moreover, the physical demands of the job are clearly outlined, helping potential candidates understand the expectations. The role requires the ability to stand or walk for up to 8 hours, lift and carry items weighing up to 30 pounds regularly, and occasionally handle loads up to 60 pounds. Employees also need to be comfortable pushing or pulling with up to 20 pounds of force, bending at the waist, and performing handwork that involves eye-hand coordination, sometimes requiring climbing ladders.

Circle K is an Equal Opportunity Employer committed to compliance with the Americans with Disabilities Act (ADA) as well as state and local disability laws, ensuring a supportive workplace for all. Reasonable accommodations are available to qualified applicants, promoting inclusivity in the hiring process. Prospective employees can expect a thorough yet accommodating recruitment experience with an emphasis on professionalism and fairness.

In summary, the Customer Service Representative position at Circle K in Hope Mills offers an excellent part-time employment opportunity with flexible schedules, competitive benefits, and room for career advancement. The company’s commitment to superior customer service and employee satisfaction makes it an ideal workplace for those who enjoy fast-paced, varied work and positive team environments.

Job Requirements

  • Ability to stand or walk for up to 8 hours
  • lift and carry up to 30 pounds regularly
  • occasionally lift and carry up to 60 pounds
  • push or pull up to 20 pounds of force
  • bend at the waist with some twisting for up to one hour
  • grasp, reach, and manipulate objects requiring eye-hand coordination
  • flexible availability including days, evenings, overnights, and weekends
  • part-time employment

Job Qualifications

  • High school diploma or equivalent
  • retail or customer service experience preferred
  • sales associate or cashiering experience preferred
  • motivation to advance career
  • willingness to learn and have fun

Job Duties

  • Greet customers
  • run the register and cashier
  • make purchase suggestions
  • support food program occasionally
  • maintain store appearance inside and out
  • interact with customers daily
  • work with team to accomplish daily tasks

Job Criteria

Experience

Entry Level (1-2 years)


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