Circle K logo

Customer service Representative

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Medical insurance
Vision Insurance
Dental Insurance
Life insurance
short term disability
long term disability
flexible schedule
weekly pay
Weekly bonus
Paid training
401k
Flexible spending account
Health savings account
Tuition Reimbursement

Job Description

Circle K is a well-established, large, and stable convenience store chain with a significant presence in Augusta, Georgia, specifically at store number 2705334 located at 2572 Lumpkin Rd. This company is recognized for its commitment to providing excellent customer service while offering a variety of convenience products in a fast-paced retail environment. Circle K prides itself on fostering a supportive and fun work atmosphere that motivates its employees to grow and succeed in their careers. The company values flexibility and offers schedules that can accommodate various personal and professional needs, making it an attractive employer for those seeking both reliability and growth opportunities. Furthermore, Circle K is an Equal Opportunity Employer that complies with the Americans with Disabilities Act (ADA) and all applicable state and local disability laws, ensuring an inclusive workplace environment. This commitment extends to providing reasonable accommodations to qualified applicants and employees, further reinforcing their dedication to workplace equality and support. As an employee of Circle K, you will be part of a motivated team that values diversity and inclusion and works together to maintain high standards of service and store appearance. The company also participates in the federal E-Verify program, which confirms work eligibility for all its employees. Joining Circle K means becoming part of a nationwide retail leader known for its convenience shopping experience and strong emphasis on employee development and satisfaction.

The role of a Customer Service Representative at Circle K is dynamic and multifaceted, perfect for individuals who thrive in active and engaging environments. This position involves greeting customers, operating the register, cashiering, and occasionally assisting with the food program, ensuring that each customer receives fast, friendly, and effective service. You will also be responsible for recommending products to customers, thus playing a key part in driving sales and enhancing the overall shopping experience. The versatile nature of the role requires you to assist across different areas of the store, both inside and outside, contributing to maintaining Circle K's high standards for cleanliness, organization, and visual appeal. This position demands flexibility, a customer-centric approach, and the ability to work efficiently within a team to accomplish daily goals. Circle K offers paid comprehensive training to ensure you are equipped with the necessary skills and knowledge to excel. Employees are encouraged to bring their ideas forward to solve problems creatively, work efficiently under pressure, and maintain a positive attitude. The company supports your professional growth through fast career advancement opportunities, tuition reimbursement, and a supportive workplace culture. With benefits such as medical, vision, dental, life insurance, short and long-term disability, 401K with company match, flexible spending and health savings accounts, and weekly pay along with bonus potentials, Circle K provides a comprehensive compensation package that rewards hard work and dedication. If you are looking for a job that is challenging, enjoyable, and offers plenty of room for career growth in a friendly and motivated team setting, this Customer Service Representative position at Circle K is an excellent fit.

Job Requirements

  • Ability to stand and/or walk for up to 8 hours
  • Lift and/or carry up to 30 pounds from ground to overhead for up to 30 minutes in a shift
  • Occasionally lift and/or carry up to 60 pounds from ground to waist level
  • Push/pull with arms up to a force of 20 pounds
  • Bend at the waist with some twisting for up to one hour a shift
  • Grasp, reach, and manipulate objects with hands
  • Eye-hand coordination
  • Ability to climb a ladder to store and retrieve materials or place and remove signs

Job Qualifications

  • Retail and customer service experience
  • Sales associate or cashiering experience
  • High school diploma or equivalent
  • Motivation to advance career
  • Willingness to learn and engage in a fun work environment

Job Duties

  • Greet customers and provide excellent customer care
  • Run the register and perform cashier duties
  • Make purchase suggestions to customers
  • Work with the store's food program as needed
  • Maintain store appearance both inside and outside
  • Provide regular and predictable onsite attendance
  • Collaborate with team members to accomplish daily tasks and goals

Job Criteria

Experience

Entry Level (1-2 years)


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