Circle K logo

Customer Service Representative

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $12.00 - $12.50
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical insurance
Vision Insurance
Dental Insurance
Life insurance
short term disability
long term disability
flexible schedules
weekly pay
Weekly bonus potential
401k
flexible spending accounts
health savings accounts
Tuition Reimbursement

Job Description

The hiring establishment is Circle K, a renowned convenience store chain that operates numerous locations across the United States, including this store located at 5878 Smith Rd, Brook Park, Ohio 44142. Circle K is widely recognized for its commitment to customer service excellence, convenience, and providing a variety of quality products to its customers. The company is well-established and stable, offering part-time employment opportunities with competitive pay. The hiring range for this position is $12.00 to $12.50 per hour. This particular location encourages applicants who are available to work overnight shifts on both weekdays and weekends, highlighting the need for flexibility and a readiness to contribute to a dynamic retail environment.

As a Customer Service Representative at Circle K, you will be an integral part of the store's operations, embodying the organization's mission to deliver fast and friendly service to every customer. This role is perfect for individuals who thrive in fast-paced, challenging, and fun environments. Your primary responsibilities will include greeting customers, running the register, operating the cashier, making purchase suggestions, and occasionally working with the store's food program. The job offers a wide variety of tasks and requires you to work both inside and outside around the store to maintain high standards of cleanliness and appearance. Being onsite and providing reliable attendance are critical, as your presence will directly impact the smooth operation and customer satisfaction at the store.

Circle K values teamwork and encourages a collaborative work environment, which means you will be working alongside motivated and energetic colleagues to accomplish daily goals. The company offers comprehensive training to ensure you are well-prepared and confident in your role. Employee benefits include medical, vision, dental, and life insurance, as well as short and long-term disability coverages. Additionally, flexible scheduling options accommodate your personal and professional life balance, coupled with weekly pay and potential weekly bonuses to reward your performance. The company also provides fast career advancement opportunities, motivating employees to progress and grow within the organization. Other notable benefits include a 401K plan with a competitive company match, flexible spending and health savings accounts, and tuition reimbursement to support ongoing education.

The Circle K team members are expected to deliver excellent customer care, engage in friendly conversations, and possess the ability to sell products and offer solutions swiftly. It's a role that calls for communication skills, quick thinking, and a positive attitude, with an emphasis on enjoying the work while maintaining efficiency. The company supports diversity and inclusion, operating as an Equal Opportunity Employer and complying fully with the Americans with Disabilities Act and related laws, ensuring a respectful and supportive workplace for all employees. By joining Circle K as a Customer Service Representative, you will become part of a large, stable employer committed to your career growth and success in a rewarding retail environment where no two days are the same.

Job Requirements

  • Ability to stand and/or walk for up to 8 hours
  • lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
  • occasionally lift and/or carry up to 60 pounds from ground to waist level
  • push/pull with arms up to a force of 20 pounds
  • bend at the waist with some twisting up to one hour a shift
  • grasp reach and manipulate objects with hands
  • new employees must complete paid comprehensive training
  • availability for overnight shifts including weekdays and weekends

Job Qualifications

  • High school diploma or equivalent
  • retail and customer service experience
  • sales associate or cashiering experience
  • motivation to advance career
  • willingness to learn and have fun

Job Duties

  • Greet customers
  • run the register
  • cashier
  • make purchase suggestions
  • work with the food program
  • maintain store appearance inside and out
  • provide fast and friendly customer service
  • interact with customers daily
  • work as part of an energetic team

Job Criteria

Experience

Entry Level (1-2 years)


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