Circle K logo

Customer Service Representative

Job Overview

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Employment Type

Full-time
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Work Schedule

Weekend Shifts
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Benefits

Medical insurance
Vision Insurance
Dental Insurance
Life insurance
short-term disability
long-term disability
flexible schedules
weekly pay
Weekly bonus potential
Paid Comprehensive Training
401K with company match
flexible spending accounts
health savings accounts
Tuition Reimbursement

Job Description

Circle K, located at 12600 Central Ave SE, Albuquerque, New Mexico 87123, is a well-established convenience store brand known for delivering fast, friendly, and efficient services to its customers. As part of a large, stable employer network, Circle K prides itself on fostering a fun, dynamic work environment where employees are encouraged to grow their careers through comprehensive training and career advancement opportunities. The company is committed to providing a safe and inclusive workplace, complying fully with the Americans with Disabilities Act (ADA) and other applicable state and local disability laws. This ensures that all employees, including those with disabilities, can thrive and contribute meaningfully to the organization's success. The operation runs primarily during evening shifts, including weekdays and weekends, emphasizing its role as a reliable neighborhood convenience store that caters to diverse customer schedules and needs.

The role on offer is that of a Customer Service Representative who will be a vital part of the Circle K team. This full-time position entails working in a fast-paced, stimulating environment where multitasking and customer interaction are key components of the daily routine. Individuals who enjoy being challenged and want to engage in a lively workplace with motivated and friendly colleagues will find this role particularly appealing. The position offers a variety of responsibilities designed to provide a well-rounded retail experience, including cashiering, greeting customers, recommending purchases, and maintaining store appearance standards both inside and outside.

As a Customer Service Representative, employees will receive competitive benefits such as medical, vision, dental, and life insurance alongside short and long-term disability plans. Additionally, employees can expect flexible scheduling options that accommodate their lifestyle and availability, weekly pay opportunities complemented by bonus potentials, and a comprehensive 401K plan with a competitive company match. The company also supports continued education and personal development through tuition reimbursement and offers access to flexible spending and health savings accounts. Comprehensive training is provided to ensure all team members are well-prepared to excel in their duties while enjoying a supportive and engaging work environment.

The work environment at Circle K is designed to be engaging and fun, encouraging employees to communicate effectively, sell products persuasively, and work collectively toward daily and long-term goals. This role also requires physical stamina, with duties including standing or walking for extended periods, lifting various weights, pushing and pulling objects, and performing tasks requiring bending, twisting, and manual dexterity. With an emphasis on teamwork, problem-solving, and adaptability, the Customer Service Representative position offers a unique opportunity to develop a rewarding career in retail with the backing of a respected company focused on employee success and satisfaction.

Job Requirements

  • Ability to stand and/or walk for up to 8 hours
  • lift and/or carry up to 30 pounds from ground to overhead for up to 30 minutes in a shift
  • occasionally lift and/or carry up to 60 pounds from ground to waist level
  • push/pull with arms up to a force of 20 pounds
  • bend at the waist with some twisting up to one hour a shift
  • grasp, reach, and manipulate objects with hands
  • good attendance and reliability
  • availability to work evenings including weekdays and weekends
  • full-time availability

Job Qualifications

  • High school diploma or equivalent
  • retail and customer service experience preferred
  • sales associate or cashiering experience beneficial
  • motivation to advance in career
  • willingness to learn and have fun
  • good communication skills
  • ability to work effectively in a team
  • problem-solving skills
  • ability to perform in a fast-paced environment

Job Duties

  • Greet customers
  • run the register
  • cashier
  • make purchase suggestions
  • work with the food program
  • maintain store appearance both inside and outside
  • provide fast and friendly service to customers
  • provide regular and predictable onsite attendance
  • interact with customers daily
  • work with team to accomplish daily store tasks

Job Criteria

Experience

Entry Level (1-2 years)


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