Circle K logo

Customer Service Representative

Job Overview

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Employment Type

Part-time
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Benefits

Medical insurance
Vision Insurance
Dental Insurance
Life insurance
short term disability
long term disability
flexible schedules
weekly pay
Weekly bonus potential
Paid Comprehensive Training
401K with competitive company match
flexible spending accounts
health savings accounts
Tuition Reimbursement

Job Description

Circle K, located at 4713 New Bern Ave, Raleigh, North Carolina, is part of a large and stable convenience store chain known nationally for providing quality products and exceptional customer service. The company is committed to fostering a welcoming and dynamic work environment where employees can grow professionally and enjoy a flexible yet rewarding career. Circle K prides itself on creating a fast-paced and fun atmosphere supported by motivated teams dedicated to delivering excellent service to every customer. This particular store is currently seeking dedicated individuals for part-time evening and overnight shifts. The Customer Service Representative role is ideal for those who thrive in challenging environments, enjoy interacting with people, and want to develop their skills in retail and customer relations.

As a Customer Service Representative at Circle K, you will be the face of the store, greeting customers cheerfully, operating the cash register, and assisting with product suggestions. Your responsibilities will span across various store areas, including occasional work with food programs, to ensure high standards of store appearance and customer satisfaction are maintained. The role demands proactive engagement with customers and the team, requiring excellent communication and problem-solving abilities. It involves performing at a quick pace while maintaining a positive and friendly demeanor. Beyond everyday interactions, you will be expected to contribute ideas to enhance the shopping experience and assist in achieving daily operational goals.

The position offers numerous employee benefits, including medical, dental, vision, life insurance, and disability coverage, combined with flexible schedules and weekly pay. New hires will receive paid comprehensive training to succeed in their roles and explore fast career advancement opportunities. Additionally, Circle K supports employees through a 401K plan with a competitive company match, flexible spending accounts, health savings accounts, and tuition reimbursement programs. This supportive package underlines the company’s dedication to both the professional and personal well-being of its team members.

Working with Circle K means joining a team-oriented workplace where task variety keeps daily duties engaging, and a culture of fun encourages motivation and collaboration. The employer values punctual attendance, energy, and reliability. The physical aspect of the job requires the ability to stand or walk for extended periods, lift moderate weights, and perform manual tasks that involve coordination and dexterity, including working at heights occasionally. Circle K excels in promoting inclusivity and accessibility, complying fully with the Americans with Disabilities Act (ADA), and ensuring reasonable accommodations are available when necessary.

If you are motivated by customer interaction, possess a high school diploma or equivalent, and seek to advance your career in retail and customer service within a renowned company, this opportunity at Circle K presents the ideal next step. Join the team that values your enthusiasm, supports your growth, and offers a variety of benefits in a stable work environment.

Job Requirements

  • Availability for evening and overnight shifts
  • Ability to stand or walk for up to 8 hours
  • Ability to lift and/or carry up to 30 pounds repeatedly
  • Ability to occasionally lift and/or carry up to 60 pounds
  • Capability to push or pull with arms up to 20 pounds force
  • Ability to bend at the waist with some twisting for up to one hour
  • Dexterity for grasping, reaching, and manipulating objects with hands

Job Qualifications

  • High school diploma or equivalent
  • Retail and customer service experience preferred
  • Sales associate or cashiering experience beneficial
  • Strong communication and interpersonal skills
  • Ability to work effectively in a team environment
  • Motivation to advance in your career and willingness to learn

Job Duties

  • Greet customers and provide excellent customer service
  • Operate the cash register and complete cashiering tasks
  • Make product purchase suggestions to customers
  • Work with the store’s food program occasionally
  • Maintain high standards of store appearance inside and out
  • Collaborate with the team to accomplish daily goals
  • Provide regular and predictable onsite attendance

Job Criteria

Experience

Entry Level (1-2 years)


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