Circle K logo

Customer Service Representative

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Vision Insurance
Dental Insurance
Life insurance
short term disability
long term disability
flexible schedules
weekly pay
Weekly bonus potential
401k plan
flexible spending accounts
health savings accounts
Tuition Reimbursement

Job Description

Circle K is a leading and well-established convenience store chain recognized across the globe for its commitment to delivering fast and friendly service to customers. With its widespread presence in numerous locations, Circle K prides itself on offering a variety of products and services designed to meet the daily needs of local communities. The store located at 809 Olive St, Shreveport, Louisiana, continues this tradition of excellence by providing a welcoming shopping environment and a diverse product lineup to its customers. As part of a large and stable employer, this store emphasizes employee growth, career advancement, and a positive workplace culture. Employees at Circle K benefit from comprehensive training programs and access to various perks that support their professional and personal development.

The opportunity for a full-time Customer Service Representative at this location is an exciting role designed for individuals who thrive in fast-paced, fun environments and are passionate about customer interaction and teamwork. This position requires availability for days, including both weekdays and weekends, suggesting a dynamic schedule that accommodates the busy hours and peak times typical in retail. As a Customer Service Representative, you will be at the forefront of ensuring customer satisfaction, participating in tasks that range from greeting customers and operating the register to assisting with merchandise sales and supporting special programs like food services. This role is not just limited to cashier duties but also involves active participation in maintaining store appearance and operational standards both inside and outside the store.

This role is ideal for individuals who enjoy engaging with customers, have strong communication skills, and can maintain high energy levels while performing duties efficiently. The position offers a variety of tasks daily, which helps in keeping the work engaging and challenging. Employees can also look forward to weekly pay and the potential for weekly bonuses, reflecting the company’s recognition of performance and dedication. Additionally, Circle K supports its employees with an attractive benefits package including medical, vision, dental, life insurance options, short and long-term disability coverage, a 401K plan with competitive company matching, flexible spending and health savings accounts, and tuition reimbursement opportunities. Overall, this role represents a comprehensive career opportunity within a supportive and motivated team environment.

Job Requirements

  • Availability to work weekdays and weekends
  • Ability to stand or walk up to 8 hours
  • Ability to lift and carry up to 30 pounds repeatedly during a shift
  • Occasionally lift and carry up to 60 pounds
  • Ability to push or pull up to 20 pounds
  • Ability to bend and twist for up to one hour per shift
  • Ability to grasp and manipulate objects with hands
  • Ability to climb a ladder as needed

Job Qualifications

  • Retail and customer service experience preferred
  • High school diploma or equivalent
  • Motivated to advance in career
  • Strong communication skills
  • Ability to work as part of a team
  • Willingness to learn and adapt
  • Positive and friendly attitude

Job Duties

  • Greet customers and provide excellent customer service
  • Run the register and handle cashier duties
  • Make purchase suggestions to customers
  • Assist with the store's food program when required
  • Maintain store appearance inside and outside
  • Provide regular and predictable attendance
  • Work collaboratively with the team to accomplish daily goals
  • Engage in friendly conversations with customers
  • Think quickly and solve problems
  • Perform multiple tasks in a fast-paced environment

Job Criteria

Experience

Entry Level (1-2 years)


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