Circle K logo

Customer Service Representative

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $16.00 - $16.25
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Work Schedule

Flexible
Night Shifts
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Benefits

Medical insurance
Vision Insurance
Dental Insurance
Life insurance
short term disability
long term disability
flexible schedules
weekly pay
Weekly bonus
Paid training
401k
Flexible spending account
Tuition Reimbursement

Job Description

Circle K is a leading international convenience store brand with a rich history of providing exceptional products and services to customers. As part of a global franchised chain, Circle K operates thousands of locations worldwide, including community-centered stores such as the one located at 7201 W North Ave, River Forest, Illinois. The company is known for its commitment to quality, innovation, and customer satisfaction, making it a preferred destination for convenience shopping. Circle K offers a dynamic and friendly work environment where employees can grow, learn new skills, and build a rewarding career in retail and customer service.

The Customer Service Representative role at Circle K is an exciting opportunity for individuals who thrive in a fast-paced, team-oriented atmosphere. Working evenings and overnight shifts, employees are at the forefront of interacting with customers, handling transactions, and ensuring that every guest receives prompt and courteous service. This position not only involves duties such as greeting customers, running the cash register, and making product suggestions but also includes contributing to store appearance and supporting various operational tasks both inside and outside the store. The role is designed to be engaging and varied, providing employees with numerous chances to develop professionally and personally.

As a Customer Service Representative, you will be part of a motivated team dedicated to achieving high standards for store appearance and customer service excellence. Your role includes working on diverse tasks throughout the store, maintaining a neat and inviting environment, and managing customer interactions with a friendly and helpful attitude. Circle K values employees who can think quickly, communicate effectively, and work efficiently while having fun. The company supports its team members with paid comprehensive training, a range of insurance benefits including medical, vision, dental, life insurance, short and long-term disability, and flexible spending accounts. Additionally, employees benefit from weekly pay with bonus potential, 401K plans with competitive company matches, tuition reimbursement, and flexible scheduling designed to accommodate life outside of work.

This position offers an hourly pay range from $16.00 to $16.25, reflecting Circle K's commitment to rewarding hard work and dedication. Being part of Circle K means joining a large and stable employer with fast career advancement opportunities and a supportive culture. The company adheres to equal opportunity employment standards and complies with the Americans with Disabilities Act, ensuring an inclusive workplace where accommodations are available to qualified applicants. Overall, this role is ideal for candidates seeking a fulfilling customer service career with the chance to grow, contribute ideas, and be part of a vibrant team within a well-known retail brand.

Job Requirements

  • Ability to stand and/or walk for up to 8 hours
  • lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
  • occasionally lift and/or carry up to 60 pounds from ground to waist level
  • push/pull with arms up to a force of 20 pounds
  • bend at the waist with some twisting up to one hour a shift
  • grasp, reach and manipulate objects with hands
  • good communication skills
  • ability to work evenings and overnight shifts

Job Qualifications

  • Retail and customer service experience
  • sales associate or cashiering experience
  • high school diploma or equivalent
  • motivation to advance in your career
  • willingness to learn and have fun

Job Duties

  • Greet customers and run the register
  • cashier transactions efficiently
  • make purchase suggestions to customers
  • work with food program as needed
  • maintain store appearance inside and outside
  • provide fast and friendly customer service
  • ensure regular and predictable onsite attendance

Job Criteria

Experience

Entry Level (1-2 years)


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