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Customer Service Representative

Job Overview

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Employment Type

Part-time
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Benefits

Medical insurance
Vision Insurance
Dental Insurance
Life insurance
short term disability
long term disability
flexible schedules
weekly pay
Weekly bonus potential
Fast Career Opportunities
Paid Comprehensive Training
401k
flexible spending accounts
Tuition Reimbursement

Job Description

Circle K is a globally recognized convenience store chain with thousands of locations in various countries. Known for its commitment to delivering quality products and excellent customer service, Circle K offers a dynamic and supportive work environment. With a strong emphasis on career development and employee well-being, Circle K provides a workplace where employees can thrive and grow. This particular position is based at Store 2720823 located at 5801 Tryon Rd, Cary, North Carolina. This store is known for its active community involvement and dedication to meeting customer needs efficiently and with a friendly attitude.

The role available is for a Customer Service Representative on a part-time basis, specifically for evening and overnight shifts. As a Customer Service Representative at Circle K, you will be part of a motivated and energetic team committed to providing speedy and friendly service in a lively, fast-paced environment. This role is essential to ensuring customers receive a pleasant experience from the moment they enter the store until their departure. The responsibilities extend beyond simple cashiering duties to include product promotion, maintaining store appearance, and occasional work with food programs.

Circle K supports its employees with comprehensive benefits including medical, vision, dental, life insurance, and disability coverage along with flexible scheduling to accommodate diverse lifestyles. Employees benefit from weekly pay and bonus opportunities, extensive paid training, and fast career advancement options. The company fosters a fun culture where teamwork and problem-solving are highly encouraged, ensuring a rewarding work atmosphere. The investment in employees' future is demonstrated by offering 401K plans with competitive matching, tuition reimbursement, and flexible spending accounts. The company is committed to equal employment opportunities and adheres strictly to the Americans with Disabilities Act (ADA), providing reasonable accommodations to qualified individuals to ensure a fair and inclusive hiring process.

In this role, the Customer Service Representative will greet customers warmly, manage transactions at the register, provide purchasing suggestions, and contribute to maintaining high store standards, both inside and outside the premises. Interaction with customers is constant, and success in this position hinges on excellent communication skills, quick thinking, and a proactive approach to problem-solving. The work environment is constantly changing, presenting new challenges that require flexibility and a positive attitude. Candidates who are motivated by career growth, enjoy participating in a fun team environment, and have a willingness to learn will find this position particularly appealing. The physical nature of the job requires standing, walking, lifting, and manipulating objects, which provides an active and engaging workday.

Job Requirements

  • Ability to stand and walk for up to 8 hours
  • Lift and carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
  • Occasionally lift and carry up to 60 pounds from ground to waist level
  • Push or pull with arms up to a force of 20 pounds
  • Bend at the waist with some twisting up to one hour a shift
  • Grasp, reach and manipulate objects with hands
  • Good communication and friendly conversation skills

Job Qualifications

  • Retail and customer service experience
  • Sales associate or cashiering experience
  • High school diploma or equivalent
  • Motivation to advance in career
  • Willingness to learn and have fun

Job Duties

  • Greet customers and run the register
  • Cashier and make purchase suggestions
  • Work with food programs as needed
  • Maintain high standards for store appearance inside and out
  • Provide fast and friendly service
  • Interact with customers daily
  • Work as part of a team to accomplish daily goals

Job Criteria

Experience

Entry Level (1-2 years)


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