Circle K logo

Customer Service Representative

Job Overview

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Employment Type

Part-time
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Work Schedule

Rotating Shifts
Flexible
Day Shifts
Night Shifts
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Benefits

Medical insurance
Vision Insurance
Dental Insurance
Life insurance
short-term disability
long-term disability
flexible schedule
weekly pay
Weekly bonus
Paid training
401k
Tuition Reimbursement
Flexible spending account
Health savings account

Job Description

Circle K is a globally recognized convenience store brand known for its commitment to providing fast, friendly, and reliable service to customers in communities across North America and beyond. As part of a large and stable employer, Circle K prides itself on delivering quality products and convenience to customers 24/7, making their everyday errands easier and more enjoyable. The company’s emphasis on customer satisfaction and employee growth has established it as a leader in the retail sector. With numerous stores nationwide, including Store 2723477 located at 4604 N Roxboro Rd, Durham, North Carolina, Circle K offers an inviting and fast-paced work environment to individuals seeking part-time employment opportunities with flexible scheduling options including days, evenings, and overnight shifts.

The Customer Service Representative (CSR) position at Circle K is a dynamic and engaging role designed for individuals who thrive in high-energy environments and enjoy interacting with customers regularly. As a CSR, you will be an essential part of the store’s operations, greeting customers, operating the register as a cashier, making product suggestions, and supporting the food program when necessary. The role involves working throughout the store in various capacities to uphold Circle K's high standards for store appearance and service excellence. In addition to direct customer engagement, the CSR will participate in regular team activities to help meet daily goals, ensuring a smooth shopping experience for customers.

This position is ideal for candidates who enjoy a varied workday, balancing different tasks that keep the work environment fresh and exciting. It also offers comprehensive paid training, providing employees the knowledge and skills needed to succeed and grow professionally. With weekly pay and potential for bonuses, the role recognizes and rewards performance and dedication. Furthermore, Circle K supports career advancement by offering fast-track growth opportunities within the company, making it not just a job but a pathway for individuals eager to develop their careers in retail and customer service industries.

Working at Circle K means joining a team of motivated and fun individuals who share a common goal of providing excellent customer service in an enjoyable workplace. The company values communication, teamwork, and innovation, encouraging employees to think quickly and creatively to solve problems and contribute ideas that enhance the customer experience. The employer also provides a comprehensive benefits package including medical, vision, dental, and life insurance, as well as short and long-term disability coverage. Additional benefits such as 401K with company match, tuition reimbursement, flexible spending accounts, and paid time off help support employees' health, education, and financial planning.

Circle K also complies fully with the Americans with Disabilities Act and other related laws, offering reasonable accommodations to ensure that all employees can participate in the recruitment process and perform their roles comfortably without undue hardship. This commitment to diversity and inclusion fosters a supportive workplace culture where every team member can thrive. The part-time nature of the position combined with flexible scheduling makes it an excellent opportunity for students, parents, or individuals seeking supplemental income who want to be part of a reputable and forward-thinking convenience store brand.

Job Requirements

  • Part-time availability and flexibility to work days, evenings, and overnight shifts
  • ability to stand or walk for up to 8 hours
  • capability to lift and carry up to 30 pounds for up to 30 minutes per shift
  • occasional lifting of up to 60 pounds
  • ability to push/pull with a force of 20 pounds
  • ability to bend at the waist with twisting for up to one hour per shift
  • strong hand-eye coordination for grasping and manipulating objects
  • must comply with ADA accommodation policies

Job Qualifications

  • High school diploma or equivalent
  • retail and customer service experience preferred
  • sales associate or cashiering experience preferred
  • excellent communication and interpersonal skills
  • ability to work quickly and efficiently in a team environment
  • willingness to learn and have fun
  • motivation to advance career

Job Duties

  • Greet customers and provide friendly service
  • run the register and manage cashiering duties
  • make purchase suggestions to customers
  • assist with the food program as needed
  • maintain store appearance inside and out
  • provide regular and predictable onsite attendance
  • work collaboratively with the team to accomplish daily store tasks

Job Criteria

Experience

Entry Level (1-2 years)


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