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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $15.50 - $1.00
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Matching 401K program
performance-based bonuses
Job Description
Million Air is a renowned aviation services company specializing in providing exceptional support and hospitality to private jets, military, and commercial aircraft. As an industry leader, Million Air has earned a reputation for delivering premier services with a commitment to excellence. The organization prides itself on upholding its motto, "We are Ladies and Gentlemen, serving Ladies and Gentlemen," which reflects the high standard of professionalism and customer care that defines every interaction. Employing a dedicated team of skilled professionals, Million Air operates in a fast-paced, dynamic environment where attention to detail, customer satisfaction, and seamless coordination are paramount. The company... Show More
Job Requirements
- High school diploma or equivalent
- customer service experience preferably in the service industry
- ability to work evenings, weekends, and holidays
- acceptable driving record
- ability to pass background check
- zero tolerance drug free employer
- must be able to operate a motor vehicle and be insurable by company insurance policy
- basic mathematical knowledge
Job Qualifications
- Customer service experience preferably in the service industry
- high school diploma or equivalent
- basic mathematical knowledge
- strong computer skills including Microsoft Office products and point of sale programs
- ability to communicate effectively with customers and employees in person, by phone, and via radio communications
- must be able to operate a motor vehicle and be insurable by company insurance policy
- ability to work evenings, weekends, and company holidays
- acceptable driving record
- ability to pass a background check
- zero tolerance drug free policy including pre-employment and random screening
- bi-lingual preferred
Job Duties
- Greet customers in a friendly, professional manner
- provide concierge services to pilots and customers including making reservations as required
- invoicing for services rendered to customers and pilots
- record customer preferences in Million Air internal system
- proactive preparation for all incoming aircraft
- provide timely feedback to the company regarding service failures or customer concerns
- partner with line service team to meet and exceed customer's service expectations
- keep hospitality bar stocked with snacks and beverages
- maintain neat work area at all times to include front desk, lobby, and all FBO amenities
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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