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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $15.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Paid training
Learning and development
Cross brand training
career advancement
Educational Reimbursement
Medical insurance
401(k) retirement plan
Life and AD&D insurance
voluntary benefits
Employee assistance program
Discount Marketplace
Paid Time Off
Casual dress code
Job Description
CheckSmart, part of the Community Choice Financial Family of Brands, is a leading consumer specialty finance company operating across the United States with over 1,500 brick-and-mortar stores in 24 states, and online offerings in 20 states. As one of the fastest-growing financial service providers, CheckSmart is dedicated to helping customers access timely financial solutions such as check cashing, money transfers, and customer payments. The company prides itself on fostering a diverse, inclusive, and welcoming workplace where employees can thrive and build meaningful careers. With a strong focus on community connections and customer service, CheckSmart offers extensive opportunities for career growth,... Show More
Job Requirements
- At least 18 years of age (19 in Alabama)
- high school diploma or equivalent
- experience with cash handling preferred
- strong communication skills
- ability to accurately enter data
- proficiency with POS and Microsoft Office
- background check required
- physical ability to stand for extended periods and lift up to 25 pounds
- legal authorization to work in the United States
Job Qualifications
- A high school diploma or equivalent
- excellent verbal and written communication skills
- professional demeanor with customers and colleagues
- meticulous attention to detail
- proficiency in using phones, POS systems, Microsoft Office, and other computer systems
- ability to meet physical demands of the position including standing up to 90 percent of the time and moving up to 25 pounds
- ability to work in a fast-paced, dynamic environment
- background check conducted in accordance with applicable law
Job Duties
- Connect with customers to cultivate lasting relationships that drive repeat business
- review, validate, and process customer transactions with accuracy
- maximize customer success by offering personalized financial services that fit their lifestyle
- enter and maintain customer information with precision and integrity into a point of sale (POS) system
- build new business by completing daily call campaigns
- assist in customer account management and collections by accepting payments and managing customer appointments
- perform duties outside of the office, including on site vehicle appraisals, store errands, and external marketing
- participate in in-store and community events
- maintain internal and external store appearance and meet cleanliness standards
- maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer
- uphold compliance with company policies and all relevant local, state, and federal laws and regulations
- engage in ongoing training and stay current on product and process changes
- work efficiently in a dynamic and fast-paced environment and manage multiple tasks to meet performance standards
- conduct additional tasks as directed by leadership
- maintain a full-time work schedule with regular, in-person attendance including weekends
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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