Customer Service Representative

Circle K is a leading convenience store chain recognized for its commitment to providing fast and friendly customer service across thousands of locations worldwide. As a major player in the retail convenience store industry, Circle K offers customers a wide variety of products ranging from snacks and beverages to automotive supplies and quick meal options. The company prides itself on operational excellence, community engagement, and creating a welcoming environment for both customers and employees. Being part of Circle K means joining a stable and growing organization that values teamwork, diversity, and career advancement opportunities.

The role of Customer Service Representative at Circle K is an excellent opportunity for individuals who enjoy working in a dynamic, fast-paced retail environment and are eager to develop their careers. This position is based in Raleigh, North Carolina, at the store located on 3220 Poole Rd. The employment type is evening shift availability with a flexible schedule, making it ideal for those seeking part-time or full-time roles with consistent weekly pay and bonus potential.

As a Customer Service Representative, you will be the face of Circle K, greeting customers, operating the cash register, and assisting with product purchases while maintaining a neat and organized store environment. The job entails working both inside and outside the store to uphold Circle K’s high standards of store appearance and customer satisfaction. You will engage with a wide range of customers daily, providing quick and effective service that contributes to a positive shopping experience. This role emphasizes teamwork, communication, and problem-solving to meet daily store goals.

Circle K supports its employees with numerous benefits including medical, vision, dental, life insurance, short and long-term disability coverage, and a 401K plan with competitive company matching. Employees also enjoy paid comprehensive training, flexible spending and health savings accounts, tuition reimbursement, and a motivating workplace culture featuring fun, energetic colleagues and opportunities for rapid career advancement. As part of a large, stable employer, you gain the security of working for a well-established company with a strong market presence.

Physical demands of the role include the ability to stand or walk for up to eight hours, lift and carry items up to 30 pounds regularly and occasionally up to 60 pounds, as well as perform tasks requiring bending, reaching, grasping, and eye-hand coordination. These physical activities are essential to maintaining store operations and ensuring customer service quality.

Circle K is an equal opportunity employer that complies with the Americans with Disabilities Act (ADA) and relevant state and local laws. The company offers reasonable accommodations for applicants with disabilities to ensure an inclusive hiring and employment process. The role invites motivated individuals with retail or customer service experience, a high school diploma or equivalent, and a positive attitude to join the Circle K team and contribute to creating memorable customer experiences while advancing their retail careers.