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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $15.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Paid on-the-job training
Comprehensive new hire program
Learning management system
Cross brand training
Key Holder Program
performance-based career advancement
Educational Reimbursement Program
Medical insurance
telemedicine
Medical spending account options
401(k) retirement plan
Company match program
Company-Sponsored Life Insurance
accidental death and dismemberment insurance
voluntary benefits
Dental Insurance
Vision Insurance
short-term disability
long-term disability
supplemental life insurance
accident insurance
critical illness insurance
Hospital Indemnity insurance
Identity Theft Protection
Legal services program
Pet insurance
Employee assistance program
Discount Marketplace
Paid Time Off
Business casual dress code
Job Description
Check Into Cash, a key member of the Community Choice Financial Family of Brands, is a leading consumer specialty finance company with a strong presence across the United States. With more than 1,500 brick-and-mortar locations in 24 states, along with online services available in 20 states, we dedicate ourselves to providing communities with accessible, short-term financial solutions when they need them the most. Recognized as a Military Friendly Employer and a Top Employer for Hispanic and Latino communities, Check Into Cash is committed to diversity, inclusion, and fostering development opportunities for all team members. Our reputation as one of America’s... Show More
Job Requirements
- A high school diploma or equivalent
- must be at least 18 years of age
- background check required
- ability to meet the physical demands of this position, including standing up to 90% of the time, moving and transporting up to 25 pounds, moving inside and outside of the store, and operating mechanical controls such as a keyboard
Job Qualifications
- A high school diploma or equivalent
- excellent verbal and written communication skills, plus professional demeanor with customers and colleagues
- meticulous attention to detail and ability to accurately enter data
- proficiency in using phones, POS system, Microsoft Office, and other computer systems
- must be at least 18 years of age (19 in Alabama)
- background check required
- ability to meet the physical demands of this position, including standing up to 90% of the time, moving and transporting up to 25 pounds, moving inside and outside of the store, and operating mechanical controls such as a keyboard
- experience in check cashing, document verification, and/or money order processing (preferred)
- prior cash handling, cash drawer/vault management experience (preferred)
- bilingual (English/Spanish) is a plus and may be required for certain locations (preferred)
- valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated) (preferred)
Job Duties
- Connect with customers to cultivate lasting relationships that drive repeat business
- review, validate, and process customer transactions with accuracy
- maximize customer success by offering personalized financial services that fit their lifestyle
- enter and maintain customer information with precision and integrity into a Point of Sale (POS) system
- build new business by completing daily call campaigns
- assist in customer account management and collections by accepting payments and managing customer appointments
- perform duties outside of the office, including on site vehicle appraisals, store errands, and external marketing
- participate in in-store and community events
- maintain internal and external store appearance and meet cleanliness standards to enhance customer experience
- maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer, as needed
- uphold compliance with Company policies and procedures, and all relevant local, state, and federal laws and regulations
- engage in ongoing training and stay current on product and process changes
- work efficiently in a dynamic and fast-paced environment and effectively navigate multiple tasks with ease to meet individual and team performance standards
- conduct additional tasks as directed by leadership
- maintain a full-time work schedule with regular, in-person attendance, including weekends
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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