Customer Service Representative

Waterway is a renowned company specializing in premium car wash services, committed to delivering exceptional customer experiences across multiple locations. The firm has garnered recognition as a multi-time USA Today and The Denver Post Top Workplace, reflecting its dedication to creating an inclusive and supportive environment for both its employees and valued customers. Focused on innovation and customer satisfaction, Waterway operates dynamic car wash centers that combine excellent service with high-quality products, including Clean Car Club memberships and trendy retail items. Employment at Waterway offers not only a chance to work with a highly motivated team but also to enjoy a flexible schedule that balances work and personal life.

Currently, Waterway is inviting applications for the role of Customer Service Associates at their popular Cherry Creek location, situated in Denver, Colorado. This position is ideally suited for individuals who enjoy engaging with people and providing top-notch service in a fast-paced environment. The average compensation for this role is approximately $23 per hour, including a base pay of $21 per hour plus up to $5 per hour in sales bonuses, ensuring that motivated employees can realize significant earning potential. The schedule is flexible, accommodating daytime, evening, mid-week, and weekend shifts to match diverse candidate availabilities, making it an excellent opportunity for both part-time and full-time applicants.

The Customer Service Associate (CSA) position at Waterway is more than just a job—it’s the doorway to a rewarding career path enriched with continuous learning and development opportunities. CSAs perform a variety of engaging tasks including selling premium car wash services, promoting Clean Car Club memberships, and marketing retail merchandise. This role offers a blend of indoor and outdoor duties, such as welcoming customers at the car wash tunnel entrance, assisting at gas pumps, and maintaining the retail store’s appearance. Such rotation of responsibilities ensures that no two days are alike, keeping the work environment fresh and stimulating.

Waterway’s culture emphasizes teamwork, positivity, and support. New employees will benefit from structured training programs designed to enhance their service, sales, and operational skills, along with clear pathways for career advancement. The company is proud of its people-first approach and offers perks such as discounts on car washes, fuel, and in-store retail, as well as a tuition assistance program providing up to $10,000 per year for continuing education. Additionally, employees have access to a management development program and opportunities for cross-training, underscoring Waterway’s commitment to promoting from within.

Joining Waterway as a Customer Service Associate means becoming part of a friendly, fun, and active work culture supported by dedicated managers and colleagues. The company fosters an environment where employees can thrive through continuous learning, enjoy flexible scheduling, and engage in meaningful work that makes a difference to every customer. If you are energetic, service-oriented, and eager to grow professionally, Waterway’s Cherry Creek location offers a promising career opportunity with considerable rewards and satisfaction.