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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $21.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Paid on-the-job training
Comprehensive new hire program
Access to learning management system
Cross brand training
Key Holder Program
performance-based career advancement
Educational Reimbursement
multiple medical insurance options
Traditional 401(k) and Roth 401(k) Retirement plan with company match
Company-Sponsored Life and AD&D Insurance
Dental Insurance
Vision Insurance
short-term and long-term disability plans
Supplemental Life and AD&D Insurance
accident insurance
critical illness coverage
hospital indemnity
ID theft protection
Legal services program
Pet insurance
Employee assistance program
Discount Marketplace
Paid Time Off
Business casual dress code
Job Description
California Check Cashing Stores is part of the Community Choice Financial Family of Brands, one of the largest consumer specialty finance organizations in the United States. With more than 1,500 brick-and-mortar stores operating across 24 states, as well as online product offerings in 20 states, Community Choice Financial is a reputable and fast-growing financial services provider dedicated to helping individuals access short-term financial services exactly when they need them. Known for its commitment to empowering communities and customers alike by offering a wide range of financial solutions, the organization proudly supports a diverse customer base with tailored financial products such... Show More
Job Requirements
- High school diploma or equivalent
- at least 18 years of age (19 in Alabama)
- background check required in accordance with applicable law
- ability to stand for extended periods and move up to 25 pounds
- proficiency with POS systems and Microsoft Office
- effective verbal and written communication skills
- must maintain a full-time work schedule including weekends
- able to work in-person at the store location
- comply with company policies and federal, state, and local laws
- willingness to participate in ongoing training and development
- able to perform duties both inside and occasionally outside the store
- professional and courteous demeanor
- physically able to operate mechanical controls such as keyboard
- valid driver's license and vehicle required for some locations
Job Qualifications
- A high school diploma or equivalent
- excellent verbal and written communication skills
- professional demeanor with customers and colleagues
- meticulous attention to detail and ability to accurately enter data
- proficiency in using phones, POS system, Microsoft Office, and other computer systems
- must be at least 18 years of age (19 in Alabama)
- background check required
- ability to meet physical demands of the position including standing up to 90% of the time and moving up to 25 pounds
- experience in check cashing, document verification, and/or money order processing preferred
- prior cash handling and cash drawer/vault management experience preferred
- bilingual (English/Spanish) is a plus
- valid driver's license, auto insurance, and personal vehicle for use during workday preferred
Job Duties
- Connect with customers to cultivate lasting relationships that drive repeat business
- review, validate, and process customer transactions with accuracy
- maximize customer success by offering personalized financial services that fit their lifestyle
- enter and maintain customer information with precision and integrity into a Point of Sale (POS) system
- build new business by completing daily call campaigns
- assist in customer account management and collections by accepting payments and managing customer appointments
- perform duties outside of the office, including site vehicle appraisals, store errands, and external marketing
- participate in in-store and community events
- maintain internal and external store appearance and cleanliness standards
- maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer
- uphold compliance with company policies and relevant laws
- engage in ongoing training and stay current on product and process changes
- work efficiently in a dynamic, fast-paced environment and manage multiple tasks to meet performance standards
- conduct additional tasks as directed by leadership
- maintain a full-time work schedule with regular in-person attendance, including weekends
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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