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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $21.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Paid on-the-job training
Educational Reimbursement Program
Medical insurance
telemedicine
Medical spending accounts
401(k) retirement plan
Company life and AD&D insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Supplemental Life and AD&D Insurance
accident insurance
critical illness insurance
Hospital Indemnity insurance
ID theft protection
Legal services program
Pet insurance
Employee assistance program
Discount Marketplace
Paid Time Off
Business casual dress code
Job Description
California Check Cashing Stores, located in Sacramento, CA, is a key member of the Community Choice Financial Family of Brands, one of the largest consumer specialty finance organizations in the United States. With over 1,500 brick-and-mortar stores in 24 states and online product offerings in 20 states, this dynamic and impact-driven company is dedicated to providing its customers with accessible short-term financial solutions. Known for its commitment to the community and its team members, California Check Cashing Stores offers a vibrant workplace culture that values diversity, inclusion, and career growth. Renowned for excellence, the company has received multiple awards, including... Show More
Job Requirements
- a high school diploma or equivalent
- must be at least 18 years of age (19 in Alabama)
- background check required
- ability to meet the physical demands of this position including standing for up to 90% of the time and lifting up to 25 pounds
- proficiency in phones, POS systems, Microsoft Office, and other computer systems
- excellent verbal and written communication skills
- professional demeanor with customers and colleagues
Job Qualifications
- a high school diploma or equivalent
- excellent verbal and written communication skills
- professional demeanor with customers and colleagues
- meticulous attention to detail and ability to accurately enter data
- proficiency in using phones, POS system, Microsoft Office, and other computer systems
- must be at least 18 years of age (19 in Alabama)
- background check required
- ability to meet physical demands including standing for up to 90% of the time and moving up to 25 pounds
- experience in check cashing, document verification, and/or money order processing is a plus
- prior cash handling and cash drawer/vault management experience is preferred
- bilingual (English/Spanish) is a plus
- valid driver's license, auto insurance, and personal vehicle to use during workday (mileage compensated) is preferred
Job Duties
- connect with customers to cultivate lasting relationships that drive repeat business
- review, validate, and process customer transactions with accuracy
- maximize customer success by offering personalized financial services that fit their lifestyle
- enter and maintain customer information with precision and integrity into a point of sale (POS) system
- build new business by completing daily call campaigns
- assist in customer account management and collections by accepting payments and managing customer appointments
- perform duties outside of the office, including on-site vehicle appraisals, store errands, and external marketing
- maintain internal and external store appearance and meet cleanliness standards to enhance customer experience
- maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer
- uphold compliance with company policies and all relevant local, state, and federal laws
- engage in ongoing training and stay current on product and process changes
- work efficiently in a dynamic environment and meet individual and team performance standards
- conduct additional tasks as directed by leadership
- maintain a full-time work schedule with regular, in-person attendance, including weekends
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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