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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $25.00 - $30.00
Benefits
Health Insurance
401(k)
Bonus programs
Paid holidays
Paid Time Off
Tuition Assistance
Fitness Center
Job Description
Uline is a family-owned company and North America’s leading distributor of shipping, industrial, and packaging materials. With over 9,800 employees across 14 locations, Uline stands as a stable and successful enterprise known for its commitment to quality, customer service, and employee growth. The company operates a drug-free workplace and is an equal opportunity employer, dedicated to providing a safe and collaborative environment for all staff. Employees enjoy working at Uline’s modern, clean facilities equipped with first-class amenities, including fitness centers, all designed to promote wellness and productivity.
The Washington Branch, located at 3131 Hogum Bay Road NE, Lacey,... Show More
The Washington Branch, located at 3131 Hogum Bay Road NE, Lacey,... Show More
Job Requirements
- High school diploma or equivalent
- Excellent problem-solving, listening and communication skills
- Eagerness to learn
- Prior customer service experience is a plus
- Must be available for on-site full-time shifts
- Ability to work collaboratively in a team
- Attention to detail and accuracy in order processing
Job Qualifications
- High school diploma or equivalent
- Bachelor's degree preferred
- Excellent problem-solving skills
- Strong listening and communication skills
- Prior customer service experience is a plus
- Ability to learn quickly and adapt
- Comfortable working in a fast-paced environment
Job Duties
- Process customer orders
- Make product recommendations
- Handle account inquiries using world-class technology
- Answer product, pricing and shipping questions
- Build business relationships with customers over phone, email and chat
- Understand customer needs and recommend best solutions
- Help customers navigate website and online ordering
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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