Customer Service Representative

Domino's Pizza, located at 788 Forest Ave, Portland, ME, is a globally recognized leader in the pizza delivery and takeout industry. With over 30,000 stores worldwide, Domino's is known for its commitment to quality, speed, and customer satisfaction. Our Portland location is part of this extensive network and prides itself on delivering delicious pizzas and excellent customer service. As a dynamic and fast-paced establishment, Domino's offers a work environment that is engaging and supportive, promoting growth and learning among its team members.

We have immediate openings for Customer Service Representatives who are enthusiastic, positive, and eager to join a thriving team. This role is perfect for individuals who enjoy working in a lively atmosphere and want to gain valuable experience in customer interaction, food preparation, and retail operations. The position offers both full-time and part-time opportunities, suitable for students, second-job seekers, or those looking to advance their career in the food service industry. Candidates must be 16 years or older to apply.

As a Customer Service Representative at Domino's, you will learn to make beautiful pizzas quickly and efficiently while providing superior customer service. Initially, your responsibilities will focus on taking and processing orders accurately, both over the phone and in person. As you become more proficient, you will have the opportunity to learn and operate multiple stations within the store, making the role versatile and engaging. We offer pay increases as you develop your skills and take on more responsibilities, ensuring your growth is rewarded.

The job requires excellent communication skills to effectively understand and give instructions, as well as articulate clearly with customers and coworkers. Mathematical skills are essential for handling transactions and making correct change. Precision and coordination are crucial, as you will need to perform tasks that require quick, accurate hand-eye coordination, such as preparing ingredients and handling equipment.

Working conditions include exposure to varying temperatures, from coolers maintained at 36 degrees to warmer areas reaching 90 degrees or more. You may also encounter food odors, cornmeal dust, hot surfaces, sharp edges, and mechanical parts. Despite these challenges, the environment is safe, and appropriate training is provided to ensure all team members can perform their duties efficiently.

This role demands a positive attitude, energy, and an outgoing personality. The ability to work well both independently and as part of a team is crucial, along with the capacity to handle stress and meet quality control standards. The position also involves general store tasks such as operating equipment, stocking ingredients, preparing products, taking telephone orders, and maintaining cleanliness throughout the facility.

Domino's Pizza offers a unique and rewarding job experience that combines fast-paced food service with opportunities for personal and professional growth. Whether you're looking for a job to support school and social activities or aiming to advance within the company, this role provides a supportive environment and the chance to be part of a well-known and respected brand in the food industry. Join us to learn new skills, meet new people, and enjoy a work schedule that fits your lifestyle.