You're Viewing 1 Of 95,000+ Jobs On OysterLink

check

New hospitality jobs added daily. Browse by role, pay, or location.

Community Choice Financial logo

Customer Service Representative

Job Overview

briefcase

Employment Type

Full-time
Hourly
moneybag

Compensation

Hourly
Exact $21.00
clock

Work Schedule

Weekend Shifts
diamond

Benefits

Paid on-the-job training
Comprehensive new hire program
Access to learning management system
Cross brand training
Key holder program enrollment
performance-based career advancement
Educational Reimbursement Program
medical insurance options
Telemedicine and medical spending account options
401(k) and Roth 401(k) Retirement Plans with Company Match
Company-Sponsored Life and AD&D Insurance
Dental Insurance
Vision Insurance
short-term and long-term disability plans
Supplemental Life and AD&D Insurance
accident insurance
critical illness insurance
Hospital Indemnity insurance
ID theft protection
Legal services program
Pet insurance
Employee assistance program
Discount marketplace access
Paid Time Off
relaxed business casual dress code including jeans and sneakers

Job Description

Speedy Cash, a proud member of the Community Choice Financial® Family of Brands, is a leading consumer specialty finance company providing accessible financial solutions to communities across the United States. Based in Wilmington, CA, Speedy Cash delivers services including check cashing, money transfers, and customer payments through over 1,500 brick-and-mortar stores spanning 24 states, along with online products available in 20 states. As part of one of the largest consumer specialty finance organizations in the U.S., Speedy Cash is committed to supporting customers at crucial moments by offering tailored short-term financial services. The company emphasizes a culture of inclusion, diversity,... Show More

Job Requirements

  • A high school diploma or equivalent
  • Must be at least 18 years of age (19 in Alabama)
  • Background check required in accordance with applicable law
  • Ability to meet physical demands including standing for up to 90% of the time and moving up to 25 pounds
  • Proficiency in using phones, POS systems, Microsoft Office, and other computer systems
  • Excellent verbal and written communication skills
  • Professional demeanor with customers and colleagues
  • Ability to maintain accurate data entry and attention to detail

Job Qualifications

  • A high school diploma or equivalent
  • Excellent verbal and written communication skills
  • Professional demeanor with customers and colleagues
  • Meticulous attention to detail and ability to accurately enter data
  • Proficiency in using phones, POS systems, Microsoft Office, and other computer systems
  • At least 18 years of age (19 in Alabama)
  • Background check required
  • Ability to meet physical demands of the position including standing 90% of the time and moving and transporting up to 25 pounds
  • Experience in check cashing, document verification, and/or money order processing is preferred
  • Prior cash handling, cash drawer/vault management experience is preferred
  • Bilingual (English/Spanish) is a plus and may be required for certain locations
  • Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated) is preferred

Job Duties

  • Connect with customers to cultivate lasting relationships that drive repeat business
  • Review, validate, and process customer transactions with accuracy
  • Maximize customer success by offering personalized financial services that fit their lifestyle
  • Enter and maintain customer information with precision and integrity into a Point of Sale (POS) system
  • Build new business by completing daily call campaigns
  • Assist in customer account management and collections by accepting payments and managing customer appointments
  • Perform duties outside of the office, including on site vehicle appraisals, store errands, and external marketing
  • Participate in in-store and community events
  • Maintain internal and external store appearance and meet cleanliness standards to enhance customer experience
  • Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer
  • Uphold compliance with Company policies and procedures, and all relevant local, state, and federal laws and regulations
  • Engage in ongoing training and stay current on product and process changes
  • Work efficiently in a dynamic and fast-paced environment and effectively navigate multiple tasks with ease to meet individual and team performance standards
  • Conduct additional tasks as directed by leadership
  • Maintain a full-time work schedule with regular in-person attendance, including weekends

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

Don't Stop At One Job - There's More

Create a free profile

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

More Jobs Like This: