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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $15.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Paid on-the-job training
Access to learning management system
Cross brand training
Key Holder Program
performance-based career advancement
Educational Reimbursement Program
Medical insurance
telemedicine
Medical spending accounts
401(k) and Roth 401(k) Retirement Plans with Company Match
Company-Sponsored Life and AD&D Insurance
Dental Insurance
Vision Insurance
short-term and long-term disability plans
Supplemental Life and AD&D Insurance
accident insurance
critical illness insurance
Hospital Indemnity insurance
ID theft protection
Legal services program
Pet insurance
Employee assistance program
Discount marketplace access
Paid Time Off
Business casual dress code
Job Description
CheckSmart, a part of the Community Choice Financial Family of Brands, is a respected consumer specialty finance organization operating in the United States. The company represents over 10 brands with more than 1,500 brick-and-mortar stores serving customers across 24 states, along with online product offerings available in 20 states. Known for its commitment to provide accessible short-term financial solutions, CheckSmart and its parent organization strive to empower communities and individuals by offering the financial choices they need when they need them the most. The company is recognized as a Military Friendly Employer and for its dedication to diversity and inclusion,... Show More
Job Requirements
- A high school diploma or equivalent
- Must be at least 18 years of age (19 in Alabama)
- Background check required
- Ability to meet physical demands of the position, including standing up to 90% of the time and moving up to 25 pounds
- Excellent verbal and written communication skills
- Proficiency in using phones, POS system, Microsoft Office, and other computer systems
- Ability to work full-time schedule with regular in-person attendance, including weekends
Job Qualifications
- A high school diploma or equivalent
- Excellent verbal and written communication skills
- Professional demeanor with customers and colleagues
- Meticulous attention to detail and ability to accurately enter data
- Proficiency in using phones, POS system, Microsoft Office, and other computer systems
- Must be at least 18 years of age (19 in Alabama)
- Background check required
- Ability to meet physical demands of the position
- Experience in check cashing, document verification, and/or money order processing preferred
- Prior cash handling, cash drawer or vault management experience preferred
- Bilingual (English/Spanish) is a plus and may be required for certain locations
- Valid driver’s license, auto insurance, and personal vehicle for work use (mileage compensated) preferred
Job Duties
- Connect with customers to cultivate lasting relationships that drive repeat business
- Review, validate, and process customer transactions with accuracy
- Maximize customer success by offering personalized financial services that fit their lifestyle
- Enter and maintain customer information with precision and integrity into a Point of Sale (POS) system
- Build new business by completing daily call campaigns
- Assist in customer account management and collections by accepting payments and managing customer appointments
- Perform duties outside of the office, including on site vehicle appraisals, store errands, and external marketing, and participate in in-store and community events
- Maintain internal and external store appearance and meet cleanliness standards to enhance customer experience
- Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer as needed
- Uphold compliance with Company policies and procedures, and all relevant local, state, and federal laws and regulations
- Engage in ongoing training and stay current on product and process changes
- Work efficiently in a dynamic and fast-paced environment and effectively navigate multiple tasks with ease to meet individual and team performance standards
- Conduct additional tasks as directed by leadership
- Maintain a full-time work schedule with regular in-person attendance, including weekends
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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