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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $15.00
Work Schedule
Weekend Shifts
Benefits
Paid on-the-job training
Comprehensive new hire program
access to e-learning modules
Cross brand training
Key holder program enrollment
performance-based career advancement
Educational Reimbursement Program
Medical insurance with telemedicine
Medical spending account options (HSA/FSA)
traditional and Roth 401(k) retirement plans with Company match
Company-Sponsored Life and AD&D Insurance
Dental Insurance
Vision Insurance
short-term and long-term disability plans
Supplemental Life and AD&D Insurance
accident insurance
critical illness insurance
Hospital Indemnity insurance
ID theft protection
Legal services program
Pet insurance
Employee assistance program
Exclusive retailer discounts
Paid time off starting at 12 days
relaxed business casual dress code including jeans and sneakers
Job Description
Speedy Cash, located in Murfreesboro, TN, is part of the Community Choice Financial Family of Brands, one of the largest consumer specialty finance organizations in the United States. With over 1,500 brick-and-mortar stores across 24 states and online offerings in 20 states, the company is dedicated to providing customers timely access to short-term financial services. The organization prides itself on its commitment to the communities it serves and its investment in the growth and development of its Team Members. Recognized as a Military Friendly Employer, a Top Employer for Hispanic and Latino communities, and one of America's Greatest Workplaces in... Show More
Job Requirements
- High school diploma or equivalent
- must be at least 18 years of age (19 in Alabama)
- background check required
- ability to meet physical demands including standing up to 90% of the time, moving and transporting up to 25 pounds, moving inside and outside of the store, and operating mechanical controls such as a keyboard
Job Qualifications
- Excellent verbal and written communication skills, plus professional demeanor with customers and colleagues
- meticulous attention to detail and ability to accurately enter data
- proficiency in using phones, POS system, Microsoft Office, and other computer systems
- bilingual (English/Spanish) is a plus
- experience in check cashing, document verification, and/or money order processing
- prior cash handling, cash drawer/vault management experience
- valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated)
Job Duties
- Connect with customers to cultivate lasting relationships that drive repeat business
- review, validate, and process customer transactions with accuracy
- maximize customer success by offering personalized financial services that fit their lifestyle
- enter and maintain customer information with precision and integrity into a Point of Sale (POS) system
- build new business by completing daily call campaigns
- assist in customer account management and collections by accepting payments and managing customer appointments
- perform duties outside of the office, including on site vehicle appraisals, store errands, and external marketing
- maintain internal and external store appearance and meet cleanliness standards to enhance customer experience
- maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer
- uphold compliance with Company policies and procedures, and all relevant local, state, and federal laws and regulations
- engage in ongoing training and stay current on product and process changes
- work efficiently in a dynamic and fast-paced environment
- conduct additional tasks as directed by leadership
- maintain a full-time work schedule with regular, in-person attendance, including weekends
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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