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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $21.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Paid on-the-job training
Comprehensive new hire program
Access to learning management system
Cross brand training
Key Holder Program
performance-based career advancement
Educational Reimbursement Program
Medical insurance
telemedicine
Medical spending account options
Traditional 401(k)
Roth 401(k)
company match
Life insurance
AD&D insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
accident insurance
critical illness insurance
hospital indemnity
ID theft protection
legal services
Pet insurance
Employee assistance program
Discount Marketplace
Paid Time Off
Business casual dress code
Job Description
California Check Cashing Stores is part of the Community Choice Financial Family of Brands, one of the largest consumer specialty finance organizations in the United States. With over 10 brands represented across more than 1,500 brick-and-mortar locations in 24 states, along with online services in 20 states, this company stands out by providing accessible short-term financial services to communities nationwide. They are dedicated to offering customers financial solutions when they need them the most, reinforcing their strong commitment to community welfare and financial inclusion. Recognized for being a Military Friendly Employer and a top workplace for Hispanic and Latino professionals,... Show More
Job Requirements
- High school diploma or equivalent
- must be at least 18 years of age (19 in Alabama)
- excellent verbal and written communication skills
- professional demeanor with customers and colleagues
- meticulous attention to detail
- proficiency in phones, POS system, Microsoft Office, and other computer systems
- background check required
- ability to stand for extended periods and move/transport up to 25 pounds
- ability to work full-time with regular attendance including weekends
Job Qualifications
- High school diploma or equivalent
- excellent verbal and written communication skills
- professional demeanor with customers and colleagues
- meticulous attention to detail and ability to accurately enter data
- proficiency in using phones, POS system, Microsoft Office, and other computer systems
- must be at least 18 years of age
- background check required
- ability to meet physical demands including standing up to 90% of the time and moving up to 25 pounds
- experience in check cashing, document verification, and/or money order processing is preferred
- prior cash handling and cash drawer/vault management experience is preferred
- bilingual English/Spanish is a plus
- valid driver’s license, auto insurance, and personal vehicle for work use is preferred
Job Duties
- Connect with customers to cultivate lasting relationships that drive repeat business
- review, validate, and process customer transactions with accuracy
- maximize customer success by offering personalized financial services that fit their lifestyle
- enter and maintain customer information with precision and integrity into a Point of Sale (POS) system
- build new business by completing daily call campaigns
- assist in customer account management and collections by accepting payments and managing customer appointments
- perform duties outside of the office, including on-site vehicle appraisals, store errands, and external marketing
- maintain internal and external store appearance and meet cleanliness standards
- maintain office security protocols and conduct proper opening and closing procedures
- uphold compliance with company policies and all relevant laws and regulations
- engage in ongoing training and stay current on product and process changes
- work efficiently in a dynamic and fast-paced environment and effectively navigate multiple tasks with ease to meet individual and team performance standards
- conduct additional tasks as directed by leadership
- maintain a full-time work schedule with regular, in-person attendance, including weekends
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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