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Kopp Billing Agency, Inc logo

Customer Service Representative

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $16.00 - $19.00
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Work Schedule

Standard Hours
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Benefits

401(k)
401(k) matching
Dental Insurance
Employee assistance program
Health Insurance
Health savings account
Life insurance
Paid Time Off
Vision Insurance

Job Description

Kopp is a well-established company with over 55 years of experience in helping hundreds of businesses improve their financial performance through effective billing and collections management. The organization prides itself on having a diverse and experienced team, with a management group that collectively brings more than 350 years of expertise in the billing and collections industry. Nearly half of Kopp's staff have been with the company for five years or longer, exemplifying the company’s dedication to employee retention and a positive workplace culture. Kopp’s commitment to excellence, integrity, and respect in delivering services ensures that its clients can focus on... Show More

Job Requirements

  • high school diploma or GED
  • ability to communicate with patients effectively and compassionately
  • demonstrated experience learning new technologies
  • solution-oriented approach to problem-solving
  • ability to work in a fast-paced environment

Job Qualifications

  • high school diploma or GED
  • ability to communicate with patients effectively and compassionately
  • demonstrated experience learning new technologies
  • solution-oriented approach to problem-solving
  • ability to work in a fast-paced environment

Job Duties

  • provides patients with a positive and engaging experience
  • works with patients to provide suitable payment arrangements
  • obtains insurance information from patients
  • meets or exceeds productivity expectations
  • ability to work independently and as a member of a team
  • work within a team environment to accomplish daily, weekly, and monthly tasks

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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