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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $21.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Paid on-the-job training
Comprehensive new hire program
Robust learning management system
Cross brand training opportunities
Key Holder Program
performance-based career advancement
Educational Reimbursement Program
medical insurance options
telemedicine
Medical spending account (HSA/FSA)
401(k) retirement plan with company match
Company-Sponsored Life and AD&D Insurance
Dental Insurance
Vision Insurance
short-term and long-term disability plans
Supplemental Life and AD&D Insurance
accident and critical illness coverage
ID theft protection
Legal services program
Pet insurance
Employee assistance program
Discount Marketplace
Paid time off starting at 12 days
Relaxed dress code with jeans and sneakers
Job Description
California Check Cashing Stores, part of the Community Choice Financial Family of Brands, is a leading consumer specialty finance organization serving communities across the United States. With more than 1,500 brick-and-mortar stores in 24 states and online offerings in 20 states, the company is known for providing accessible short-term financial services to customers when they need it the most. As part of a dynamic and fast-growing industry, California Check Cashing Stores prides itself on creating an inclusive, community-focused environment where both customers and employees experience growth and opportunity.
Located in Santa Clara, CA, California Check Cashing Stores is curren... Show More
Located in Santa Clara, CA, California Check Cashing Stores is curren... Show More
Job Requirements
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Professional demeanor with customers and colleagues
- Meticulous attention to detail
- Proficiency in using phones, POS system, Microsoft Office, and other computer applications
- Must be at least 18 years old (19 in Alabama)
- Background check required
- Ability to stand for extended periods, move up to 25 pounds and perform physical aspects of the job
- Must work full-time with regular attendance including weekends
Job Qualifications
- A high school diploma or equivalent
- Excellent verbal and written communication skills
- Professional demeanor with customers and colleagues
- Meticulous attention to detail and ability to accurately enter data
- Proficiency in using phones, POS system, Microsoft Office, and other computer systems
- Must be at least 18 years of age (19 in Alabama)
- Background check required
- Ability to meet the physical demands of the position including standing up to 90% of the time and moving up to 25 pounds
- Experience in check cashing, document verification, and/or money order processing is preferred
- Prior cash handling and cash drawer/vault management experience is preferred
- Bilingual (English/Spanish) is a plus
- Valid driver’s license, auto insurance, and personal vehicle is preferred
Job Duties
- Connect with customers to cultivate lasting relationships that drive repeat business
- Review, validate, and process customer transactions with accuracy
- Maximize customer success by offering personalized financial services that fit their lifestyle
- Enter and maintain customer information with precision and integrity into a Point of Sale (POS) system
- Build new business by completing daily call campaigns
- Assist in customer account management and collections by accepting payments and managing customer appointments
- Perform duties outside of the office, including on site vehicle appraisals, store errands, external marketing, and participate in in-store and community events
- Maintain internal and external store appearance and meet cleanliness standards to enhance customer experience
- Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer, as needed
- Uphold compliance with company policies and procedures, and all relevant local, state, and federal laws and regulations
- Engage in ongoing training and stay current on product and process changes
- Work efficiently in a dynamic and fast-paced environment and effectively navigate multiple tasks with ease to meet individual and team performance standards
- Conduct additional tasks as directed by leadership
- Maintain a full-time work schedule with regular, in-person attendance, including weekends
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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