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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $19.70
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Paid training
Educational Reimbursement
Medical insurance
telemedicine
Medical spending account options
401(k) retirement plan
company match
Life and AD&D insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
supplemental life insurance
accident insurance
critical illness insurance
Hospital Indemnity insurance
ID theft protection
Legal services program
Pet insurance
Employee assistance program
Discount Marketplace
Paid Time Off
Business casual dress code
Job Description
Rapid Cash, a part of the Community Choice Financial Family of Brands, operates as a consumer specialty finance company dedicated to providing essential financial solutions to communities in need. With over 10 brands and approximately 1,500 brick-and-mortar locations across 24 states, alongside online presence in 20 states, the company is one of the largest in its sector in the United States. Rapid Cash and its affiliates are driven by the mission of empowering customers by delivering timely financial services when they need it most. The company is committed to fostering an inclusive and supportive environment for both its customers and... Show More
Job Requirements
- High school diploma or equivalent
- strong communication skills
- attention to detail
- proficiency with technology including POS and Microsoft Office
- minimum age 18 years (19 in Alabama)
- ability to stand for extended periods and lift up to 25 pounds
- background check clearance
- willingness to work a full-time schedule including weekends
Job Qualifications
- A high school diploma or equivalent
- excellent verbal and written communication skills, plus professional demeanor with customers and colleagues
- meticulous attention to detail and ability to accurately enter data
- proficiency in using phones, POS system, Microsoft Office, and other computer systems
- must be at least 18 years of age (19 in Alabama)
- background check required
- ability to meet the physical demands of this position, including standing up to 90% of the time and moving and transporting up to 25 pounds
- experience in check cashing, document verification, and/or money order processing is preferred
- prior cash handling and cash drawer/vault management experience is preferred
- bilingual (English/Spanish) is a plus and may be required for certain locations
- valid driver's license, auto insurance, and personal vehicle for work use (with mileage compensation) is preferred
Job Duties
- Connect with customers to cultivate lasting relationships that drive repeat business
- review, validate, and process customer transactions with accuracy
- maximize customer success by offering personalized financial services that fit their lifestyle
- enter and maintain customer information with precision and integrity into a Point of Sale (POS) system
- build new business by completing daily call campaigns
- assist in customer account management and collections by accepting payments and managing customer appointments
- perform duties outside of the office including on site vehicle appraisals, store errands, and external marketing
- participate in in-store and community events
- maintain internal and external store appearance and meet cleanliness standards to enhance customer experience
- maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer, as needed
- uphold compliance with Company policies and procedures, and all relevant local, state, and federal laws and regulations
- engage in ongoing training and stay current on product and process changes
- work efficiently in a dynamic and fast-paced environment and effectively navigate multiple tasks with ease to meet individual and team performance standards
- conduct additional tasks as directed by leadership
- maintain a full-time work schedule with regular, in-person attendance, including weekends
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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