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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $25.00 - $30.00
Work Schedule
Flexible
Benefits
Health Insurance
401(k)
Bonus programs
Paid holidays
Paid Time Off
Tuition Assistance
Modern facilities
Fitness Center
Job Description
Uline is a family-owned company recognized as North America’s leading distributor of shipping, industrial, and packaging materials. With a workforce of over 9,800 employees spanning across 14 locations, Uline is committed to delivering the highest standards of customer service and operational excellence. Based at the Washington Branch located at 3131 Hogum Bay Road NE, Lacey, WA, Uline fosters a fast-paced, friendly, and customer-focused work environment that prioritizes employee growth, engagement, and satisfaction. The company stands on a foundation of stability and success, offering substantial opportunities for career advancement and professional development in a supportive, collaborative setting.
The Customer Service Repres... Show More
The Customer Service Repres... Show More
Job Requirements
- High school diploma or equivalent
- Excellent problem-solving, listening and communication skills
- Prior customer service experience is a plus
- Able to undergo thorough training
- Available to work various on-site full-time shifts
Job Qualifications
- High school diploma or equivalent
- Bachelor’s degree preferred
- Excellent problem-solving, listening and communication skills
- Prior customer service experience is a plus
- Eager to learn and able to undergo training
Job Duties
- Process customer orders, make product recommendations and handle account inquiries using world-class technology
- Be a product and solutions expert by answering product, pricing and shipping questions quickly and confidently
- Build business relationships with customers over phone, email and chat
- Understand customer needs and recommend Uline's best solutions
- Help customers navigate Uline's website and online ordering
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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