Customer Service Representative

Uline is a family-owned company and is recognized as North America’s leading distributor of shipping, industrial, and packaging materials. With over 9,800 employees across 14 locations, Uline continues to grow while maintaining a reputation for stability, success, and commitment to customer satisfaction. The company places a strong emphasis on a drug-free workplace, requiring all new hires to complete a pre-employment hair follicle drug screening. This background highlights Uline's dedication to a safe and trustworthy working environment. Uline's Reno branch, located at 8800 Military Road, Reno, NV, is currently seeking motivated individuals for the role of Customer Service Representative. This is an excellent full-time opportunity where various on-site shifts are available, offering competitive pay ranging from $25 to $30 per hour with significant growth and earning potential.

As a Customer Service Representative at Uline, you will play a crucial role in delivering the legendary customer service the company is known for. Your work will directly impact customer satisfaction as you process orders, answer product questions, and assist customers in navigating Uline's comprehensive catalog and ordering system. Uline equips their representatives with extensive training to become product and solutions experts, enabling you to confidently handle inquiries related to pricing, shipping, and product details. The position fosters a collaborative environment where you can build strong business relationships over phone, email, and chat, while also benefiting from professional development through one-on-one mentoring and regular team events. This role is designed for individuals passionate about customer service and eager to develop critical communication and problem-solving skills within a supportive, professional setting. Additionally, Uline values work-life balance, offering paid holidays, generous paid time off, and a tuition assistance program that supports your continued education and career growth. Employees enjoy excellent health insurance coverage, a 401(k) plan with a 6% employer match starting day one, and various bonus programs designed to reward high performance. The Reno facility boasts best-in-class, modern amenities, including a first-class fitness center and a scenic walking path, contributing to a positive workplace experience. Uline’s commitment to employee well-being and career advancement makes it a standout choice for individuals seeking a rewarding customer service career in a stable and growing company.