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North American Title Loans logo

Customer Service Representative

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $17.00
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Work Schedule

Rotating Shifts
Standard Hours
Day Shifts
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Benefits

competitive pay
Paid holidays
Paid vacation
Paid on-the-job training
Full-time stable schedule
Career growth opportunities
Medical insurance
Dental Insurance
Vision Insurance

Job Description

North American Title Loans is a reputable financial services company operating nearly 1,000 stores across more than twenty states nationwide. Established in 1990, the company specializes in providing short-term loans with a commitment to fast, hassle-free service paired with straightforward terms and competitive pricing. North American Title Loans is known for its focus on delivering excellent customer service while supporting the financial needs of diverse communities. The organization prides itself on integrity, transparency, and professionalism in all its dealings and continues to grow as a trusted provider in the title loan industry. This company fosters a supportive work environment that... Show More

Job Requirements

  • Must be able to work full-time schedule listed
  • High school diploma or equivalent
  • Previous customer service experience preferred but not required
  • Computer and data entry experience preferred but not required
  • Must be able to pass a company background screening, which may include criminal, credit, and employment verification, consistent with applicable state and federal laws
  • Motivated, honest, and dependable
  • Seeking a long-term career opportunity

Job Qualifications

  • Must be able to work full-time schedule listed
  • Positive attitude and strong work ethic
  • Excellent communication skills
  • Detail-oriented and organized
  • High school diploma or equivalent required
  • Previous customer service experience preferred but not required
  • Computer and data entry experience preferred but not required

Job Duties

  • Provide exceptional customer service in person and by phone
  • Explain loan products, terms, and payment options clearly and professionally
  • Evaluate vehicles and process loan applications
  • Manage customer accounts and payment processing
  • Perform data entry and maintain accurate records
  • Make courtesy reminder calls as needed
  • Maintain compliance with company policies and applicable laws

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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