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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $25.00 - $30.00
Work Schedule
Fixed Shifts
Benefits
Health Insurance
401k Employer Match
Bonus programs
Paid holidays
Paid Time Off
Tuition Assistance
Fitness Center
Job Description
Uline is a family-owned company and North America's leading distributor of shipping, industrial, and packaging materials. With over 9,800 employees across 14 locations, Uline is recognized for its stability, success, and dedication to outstanding customer service. The company operates a modern, professional environment with best-in-class facilities including a first-class fitness center and beautiful walking paths, providing a refreshing and supportive workplace for all team members. Uline promotes a drug-free workplace and requires all new hires to complete pre-employment hair follicle drug screening, with safety sensitive roles adhering strictly to drug testing policies. Furthermore, Uline is committed to equal employment opportunity... Show More
Job Requirements
- High school diploma or equivalent
- Excellent problem-solving, listening and communication skills
- Prior customer service experience is a plus but eager to learn and willing to be trained
- Able to work various on-site full-time shifts
- Must complete pre-employment hair follicle drug screening
- Must adhere to safety-sensitive drug testing policies
Job Qualifications
- High school diploma or equivalent with bachelor's degree preferred
- Excellent problem-solving skills
- Strong listening and communication skills
- Prior customer service experience is a plus
- Ability to learn quickly and adapt to new systems
- Comfortable working in a collaborative, fast-paced environment
Job Duties
- Process customer orders, make product recommendations and handle account inquiries using world-class technology
- Be a product and solutions expert by answering product, pricing and shipping questions quickly and confidently
- Build business relationships with customers over phone, email and chat
- Understand customer needs and recommend Uline's best solutions
- Help customers navigate Uline's website and online ordering
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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