Customer Service Representative

Uline is a renowned family-owned company recognized as North America’s leading distributor of shipping, industrial, and packaging materials. With a robust workforce of over 9,800 employees spread across 14 strategic locations, Uline has established itself as a pillar of stability and success in the distribution industry. The company prides itself on maintaining a drug-free workplace and emphasizes a culture of professionalism, safety, and employee satisfaction. Uline’s Georgia Branch, located at 705 Braselton Industrial Blvd, Braselton, GA 30517, is seeking dynamic individuals to join their team as Customer Service Representatives. This position is full-time and operates on various on-site shifts, reflecting Uline’s commitment to providing flexible working opportunities to accommodate diverse schedules.

As a Customer Service Representative at Uline, you will become an integral part of a fast-paced, customer-focused environment where your role is pivotal in delivering the legendary service the company is known for. Your primary responsibility will be to engage deeply with customer orders, providing product recommendations and handling account inquiries with the aid of world-class technology. This role demands a proactive approach to understanding customer needs and recommending the best solutions that Uline offers. You will develop expertise in Uline’s extensive product range, enabling you to respond to product, pricing, and shipping inquiries swiftly and confidently. Building and maintaining strong business relationships over multiple communication channels such as phone, email, and chat will be a critical aspect of your daily activities.

Uline offers comprehensive, in-depth training designed to sharpen your communication and problem-solving skills, ensuring you are well-equipped to succeed in the role. The professional environment encourages one-on-one peer mentoring and provides ample room for growth, making it an excellent career opportunity for individuals eager to develop their skills and advance within the company. You will enjoy a collaborative in-person setting with regular team events, fostering a strong connection among colleagues and enhancing your overall work experience.

The pay range for this position is competitive, starting from $25 up to $30 per hour, with significant growth and earning potential based on performance. Uline’s commitment to employee growth is further demonstrated through a range of benefits including complete health insurance coverage, a 401(k) plan with a 6 percent employer match starting from day one, multiple bonus programs, paid holidays, generous paid time off, and a Tuition Assistance Program that supports professional continuing education. The company also boasts best-in-class facilities featuring a modern fitness center and beautifully maintained walking trails, promoting a healthy and enjoyable work environment.

Joining Uline means becoming part of a leading company that values its employees and provides exceptional benefits and perks. The company values diversity and is an equal opportunity employer committed to the inclusion of veterans and individuals with disabilities. If you are driven, customer-focused, and eager to grow your career in a supportive and thriving environment, Uline offers the perfect platform to achieve your professional goals while making a tangible impact on customers’ satisfaction and success.