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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $27.00 - $32.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
401(k) with employer match
Bonus programs
Paid holidays
Paid Time Off
Tuition Assistance
On-site fitness center
Job Description
Uline is a well-established, family-owned company known as North America’s leading distributor of shipping, industrial, and packaging materials. With over 9,800 employees spread across 14 locations, Uline has built a reputation for stability, success, and exceptional customer service. The company prides itself on its drug-free workplace and commitment to employee well-being, providing a professional yet supportive environment where individuals can grow their careers while enjoying numerous perks and benefits. Uline’s Kenosha branch, located at 12355 Uline Way, Kenosha, WI, is seeking motivated individuals to join their team as Customer Service Representatives.
As a Customer Service Representative at Uline, ... Show More
As a Customer Service Representative at Uline, ... Show More
Job Requirements
- High school diploma or equivalent
- Bachelor’s degree preferred
- Excellent problem-solving, listening and communication skills
- Prior customer service experience is a plus
- Willingness to learn and be trained
- Ability to work on-site
- Pass pre-employment hair follicle drug screening
Job Qualifications
- High school diploma or equivalent
- Bachelor’s degree preferred
- Excellent problem-solving, listening and communication skills
- Prior customer service experience is a plus
- Strong eagerness to learn and adapt
- Ability to communicate effectively via phone, email and chat
Job Duties
- Process customer orders, make product recommendations and handle account inquiries using world-class technology
- Be a product and solutions expert by answering product, pricing and shipping questions quickly and confidently
- Build business relationships with customers over phone, email and chat
- Understand customer needs and recommend Uline's best solutions
- Help customers navigate Uline's website and online ordering
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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