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Customer Service Rep(5448)

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Training and development programs
Coaching and leadership development
opportunities for growth
Supportive team environment
flexible scheduling

Job Description

AR Pizza, LLC operates under the iconic Domino's Pizza brand, renowned globally for its commitment to quality pizza and exceptional customer service. As a leading name in the fast-food pizza industry, AR Pizza, LLC values its employees as the company's most significant asset. The company believes in investing in its team members to cultivate better leadership, create stronger store teams, and deliver exceptional customer experiences that build lasting relationships and trust. AR Pizza, LLC is dedicated to fostering a workplace culture rooted in respect, accountability, development, and opportunity, aiming to help every employee grow and succeed through thorough training, coaching, and leadership development programs.

The Customer Service Representative (CSR)/Pizza Maker position at AR Pizza, LLC is pivotal to creating the friendly and efficient service environment that customers expect from Domino's Pizza. This role is a hybrid position combining responsibilities of both customer interaction and food preparation. The CSR/Pizza Maker will engage directly with customers, answering questions about menu items, ensuring order accuracy, and providing seamless service in person and over the phone. Additionally, this role requires a strong focus on food preparation, adhering strictly to company standards and food safety guidelines to maintain high-quality and consistent pizza products. Beyond customer service and food prep, the CSR supports overall restaurant operations including cash handling, maintaining store cleanliness, and assisting with inventory and opening or closing duties.

Working in a fast-paced environment requires the CSR to be adaptable, attentive, and efficient while maintaining a courteous and professional demeanor. The position offers an excellent opportunity for individuals aged 16 or older who enjoy working collaboratively in a team environment and developing customer service skills. Employees will gain experience in food industry operations, cash register use, and teamwork that contribute to personal growth and career advancement within the company. AR Pizza, LLC is proud of its relationship with the community; the business not only serves delicious pizzas but helps support community growth and creates enjoyable experiences for families and customers alike.

In summary, the CSR/Pizza Maker role at AR Pizza, LLC is key to the continuing success of the Domino's Pizza brand. It blends customer-facing service responsibilities with critical food preparation duties, all within an environment that values respect, teamwork, and development. Join AR Pizza as a CSR/Pizza Maker to become part of a passionate team dedicated to quality, community support, and personal and professional growth.

Job Requirements

  • Must be at least 16 years old (or meet state minimum age requirements)
  • Ability to work in a fast-paced team environment
  • Strong communication and customer service skills
  • Basic math and cash-handling skills preferred
  • Ability to follow instructions and work with minimal supervision
  • Ability to stand for extended periods of time
  • Ability to lift up to 25 pounds
  • Ability to reach, bend, stoop, and move quickly in a busy kitchen environment
  • Ability to work near hot ovens and kitchen equipment

Job Qualifications

  • Must be at least 16 years old (or meet state minimum age requirements)
  • Ability to work in a fast-paced team environment
  • Strong communication and customer service skills
  • Basic math and cash-handling skills preferred
  • Ability to follow instructions and work with minimal supervision

Job Duties

  • Greet customers in person and over the phone in a friendly and professional manner
  • Take order taking accuracy
  • Answer questions about menu items, specials, and promotions
  • Resolve customer concerns and escalate issues to management when necessary
  • Prepare pizzas and other menu items according to company standards
  • Follow food safety and sanitation guidelines
  • Ensure products are prepared quickly, accurately, and consistently
  • Maintain portion control and product quality
  • Operate cash registers and handle cash transactions accurately
  • Assist with stocking food items and supplies
  • Maintain a clean and organized work area
  • Help with opening and closing duties as assigned
  • Work collaboratively with team members to ensure efficient store operations
  • Assist delivery drivers and management when needed
  • Follow company policies, procedures, and safety guidelines

Job Criteria

Experience

Entry Level (1-2 years)


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