Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
flexible schedule
Career development opportunities
training provided
team environment
Job Description
Domino's Pizza is a globally recognized leader in pizza delivery and carryout, known for its commitment to quality, innovation, and customer satisfaction. With thousands of locations worldwide, Domino's continues to revolutionize the fast-food industry by leveraging technology to enhance customer experience and streamline operations. The 716 E Broadway location in Louisville, United States, is part of this expansive network that prioritizes delicious food, timely service, and community engagement.
As a Customer Service Representative at Domino's Pizza, you will be an essential member of the front-line team, ensuring every customer interaction is positive and memorable. This role is perfect for energetic individuals who thrive in dynamic environments and are passionate about delivering exceptional service. Your responsibilities will range from greeting customers warmly and taking accurate food orders through various channels, including in-store, phone, and digital platforms, to managing payment transactions with accuracy.
Beyond order taking, you will be involved in preparing and packaging orders for pickup or delivery, maintaining cleanliness and organization within the store, and collaborating closely with kitchen staff to guarantee that orders are fulfilled promptly. Responding to customer inquiries and addressing any concerns or special requests professionally will also be central to your duties. Additionally, you will assist with inventory management, restocking supplies, and supporting marketing initiatives by promoting special offers to customers.
This position requires flexibility to adapt to peak hours and varying workloads while fostering a supportive team environment. Working as a Customer Service Representative at Domino's offers the opportunity to develop valuable skills in customer service, cash handling, multitasking, and teamwork, all within a vibrant and fast-paced workplace. Domino's also emphasizes career growth and provides training, including for food handling certification, helping you build a lasting career in the food service industry. The role involves physical activity such as standing for extended periods, lifting and carrying products, and performing various manual tasks essential to store operations.
If you are looking for a rewarding job that combines customer interaction with hands-on responsibilities in a well-respected global brand, this opportunity at Domino's Pizza in Louisville is an excellent fit. Join the team and contribute to creating an outstanding customer experience with every order while growing your skills and career in the hospitality sector.
As a Customer Service Representative at Domino's Pizza, you will be an essential member of the front-line team, ensuring every customer interaction is positive and memorable. This role is perfect for energetic individuals who thrive in dynamic environments and are passionate about delivering exceptional service. Your responsibilities will range from greeting customers warmly and taking accurate food orders through various channels, including in-store, phone, and digital platforms, to managing payment transactions with accuracy.
Beyond order taking, you will be involved in preparing and packaging orders for pickup or delivery, maintaining cleanliness and organization within the store, and collaborating closely with kitchen staff to guarantee that orders are fulfilled promptly. Responding to customer inquiries and addressing any concerns or special requests professionally will also be central to your duties. Additionally, you will assist with inventory management, restocking supplies, and supporting marketing initiatives by promoting special offers to customers.
This position requires flexibility to adapt to peak hours and varying workloads while fostering a supportive team environment. Working as a Customer Service Representative at Domino's offers the opportunity to develop valuable skills in customer service, cash handling, multitasking, and teamwork, all within a vibrant and fast-paced workplace. Domino's also emphasizes career growth and provides training, including for food handling certification, helping you build a lasting career in the food service industry. The role involves physical activity such as standing for extended periods, lifting and carrying products, and performing various manual tasks essential to store operations.
If you are looking for a rewarding job that combines customer interaction with hands-on responsibilities in a well-respected global brand, this opportunity at Domino's Pizza in Louisville is an excellent fit. Join the team and contribute to creating an outstanding customer experience with every order while growing your skills and career in the hospitality sector.
Job Requirements
- High school diploma or equivalent
- excellent interpersonal and communication skills
- strong customer service orientation with a friendly and approachable demeanor
- ability to work in a fast-paced, dynamic environment
- flexibility to work various shifts, including evenings, weekends, and holidays
- basic math skills and ability to handle cash transactions accurately
- proficiency in multitasking and prioritizing tasks effectively
- physical ability to stand for extended periods, lift up to 25 pounds, and move around the store
- attention to detail and commitment to maintaining high-quality standards
- ability to work both independently and as part of a team
- willingness to learn and grow within the organization
- resilience and ability to work under pressure during busy periods
- basic computer skills for operating point-of-sale systems
- ability to adapt to varying in-store temperatures and conditions
Job Qualifications
- High school diploma or equivalent
- excellent interpersonal and communication skills
- strong customer service orientation with a friendly and approachable demeanor
- ability to work in a fast-paced, dynamic environment
- flexibility to work various shifts, including evenings, weekends, and holidays
- basic math skills and ability to handle cash transactions accurately
- proficiency in multitasking and prioritizing tasks effectively
- physical ability to stand for extended periods, lift up to 25 pounds, and move around the store
- attention to detail and commitment to maintaining high-quality standards
- ability to work both independently and as part of a team
- willingness to learn and grow within the organization
- resilience and ability to work under pressure during busy periods
- basic computer skills for operating point-of-sale systems
- ability to adapt to varying in-store temperatures and conditions
- food handling certification is a plus, but not required (training will be provided)
Job Duties
- Greet customers warmly and take accurate food orders in-store, over the phone, and through digital platforms
- process payments and handle cash transactions with precision
- prepare and package orders for pickup or delivery
- maintain a clean and organized work environment
- collaborate with kitchen staff to ensure timely order fulfillment
- address customer inquiries, concerns, and special requests promptly and professionally
- assist in inventory management and restocking supplies
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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