Domino's Pizza logo

Customer Service Rep(09418) - 2816 SH 121

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
Day Shifts
Night Shifts
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Benefits

Flexible Hours
On-the-job training
Career advancement opportunities
Diverse and Inclusive Work Environment
Paid Time Off
Employee Discounts
Health Insurance

Job Description

Domino's Pizza is a globally recognized leader in pizza delivery and takeout services, known for its commitment to quality, speed, and customer satisfaction. As a prominent player in the fast-food industry, Domino's operates thousands of stores worldwide, offering an extensive menu of pizzas and complementary items. The company’s culture values diversity, innovation, and opportunity for growth, creating a workplace where all employees can thrive and develop their careers.

This job opening is geared towards individuals who excel at multitasking and thrive in a fast-paced environment. The core mission is to ensure every pizza reaches customers promptly and safely by operating efficiently within the store. Domino's is seeking motivated team members who are eager to rise to the occasion during peak business times and contribute with a competitive spirit. The ideal candidate is someone with strong personality traits, excellent people skills, and a genuine desire to serve and support customers.

The job offers flexible scheduling that can adapt to candidates’ availability, whether they can commit to as little as one shift per week or up to five to six shifts. Both daytime and evening shifts are available to accommodate various lifestyles. Domino’s places significant emphasis on career advancement, highlighting that many team members start in entry-level roles like customer service representatives or delivery drivers and eventually progress to leadership positions, including store management or franchise ownership.

Diversity and inclusion are prioritized at Domino's, with a mission to recognize and utilize the unique contributions of every individual. The company strives to create an environment where team members can reach their full potential because of their differences, fostering a collaborative and supportive atmosphere.

The role encompasses a variety of essential functions including operating store equipment, preparing products, receiving and processing telephone orders, and maintaining cleanliness and equipment upkeep. Attention to communication is critical to effectively interact with customers and coworkers both in person and over the phone.

Candidates will receive orientation and on-the-job training covering order taking, labeling, and pizza preparation to ensure they are well-equipped to meet performance standards. Working conditions include exposure to varying internal store temperatures and outdoor weather conditions, occasional handling of heavy loads, and performing repetitive tasks. The position requires physical stamina, coordination, and the ability to work under pressure in a team-focused environment.

Overall, Domino's Pizza offers a dynamic and rewarding workplace environment suited for energetic individuals who are passionate about providing excellent customer service and working collaboratively in a fast-moving retail food setting. The company’s commitment to its people ensures ample opportunities for growth, proper training, and the chance to be part of a global brand dedicated to serving quality food quickly and efficiently.

Job Requirements

  • Must be 16 years of age or older
  • ability to add, subtract, multiply, and divide accurately and quickly
  • capable of making correct monetary change
  • able to comprehend and follow written and verbal instructions
  • able to perform repetitive tasks
  • able to stand for extended periods
  • capable of lifting and carrying items up to 50 pounds
  • good motor coordination
  • willingness to work flexible shifts
  • ability to work under stress and meet quality control standards

Job Qualifications

  • High school diploma or equivalent preferred
  • customer service experience an asset
  • ability to communicate effectively with customers and team members
  • basic math skills
  • ability to use computer or touchscreen for order entry
  • ability to work in a fast-paced environment

Job Duties

  • Operate all equipment
  • stock ingredients from delivery area to storage, work area, and walk-in cooler
  • prepare product
  • receive and process telephone orders
  • complete any required paperwork
  • clean equipment and facility daily
  • maintain store equipment

Job Criteria

Experience

Entry Level (1-2 years)


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