Domino's Pizza logo

Customer Service Rep(04420) - 4528C Kirkwood Highway

Job Overview

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Benefits

Paid Time Off
Health Insurance
Employee Discounts
Training and Development
Retirement Plan

Job Description

Our establishment is a dynamic and fast-paced food service company dedicated to delivering high-quality products and exceptional customer service. With a strong emphasis on efficiency and teamwork, we are committed to maintaining a clean and organized environment while ensuring that all customer orders are processed accurately and promptly. We operate a variety of essential equipment and manage inventory to support our daily operations. As a proud employer, we promote an inclusive workplace that values communication, precision, and dedication to excellence. This role is ideal for individuals who are detail-oriented, enjoy multitasking, and thrive in a collaborative setting.

The position involves operating all necessary equipment efficiently and stocking ingredients from the delivery area to various storage locations including the work area and walk-in cooler. You will be responsible for preparing products to meet the company’s quality standards and handling telephone orders with professionalism and accuracy. Managing inventory and completing associated paperwork is a key component, ensuring that supplies are well-maintained and accounted for. Daily cleaning of equipment and the facility is essential to uphold health and safety standards. Mathematical skills are important for monetary transactions, requiring the ability to make correct change and perform accurate calculations quickly. Strong verbal, written, and telephone communication skills are vital to interact with customers and co-workers effectively. The job also demands fine motor coordination for rapid and precise movements, as well as proficiency in using computer keyboards or touch screens for order entry. This role requires the ability to comprehend and follow written instructions accurately while maintaining excellent customer service both in person and over the phone. This comprehensive role is suited for individuals who are reliable, detail-driven, and possess strong interpersonal communication skills, contributing positively to the overall customer experience and operational success.

Job Requirements

  • ability to add, subtract, multiply, and divide accurately and quickly
  • must be able to make correct monetary change
  • motor coordination between eyes and hands/fingers to make precise movements rapidly
  • ability to enter orders using a computer keyboard or touch screen
  • ability to comprehend and give correct written instructions
  • ability to communicate verbally with customers and co-workers to process orders over the phone and in person

Job Qualifications

  • verbal, writing, and telephone skills to take and process orders
  • ability to add, subtract, multiply, and divide accurately and quickly
  • ability to enter orders using a computer keyboard or touch screen
  • ability to comprehend and give correct written instructions
  • ability to communicate verbally with customers and co-workers

Job Duties

  • operate all equipment
  • stock ingredients from delivery area to storage, work area, walk-in cooler
  • prepare product
  • receive and process telephone orders
  • take inventory and complete associated paperwork
  • clean equipment and facility approximately daily
  • handle monetary transactions accurately

Job Criteria

Experience

No experience required


Job Location

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