CUSTOMER SERVICE REP / CONCIERGE 05.2026

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $18.00 - $21.00
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Work Schedule

Standard Hours
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Benefits

base salary
Competitive benefits package
Health Insurance
Dental Insurance
Paid Time Off
Employee Assistance Programs
retirement plans

Job Description

jetCenters of Colorado is a premier network of Fixed Based Operators (FBOs) located along Colorado's Front Range, serving as the essential gateway cities to the stunning Rocky Mountains. Established with a commitment to safety, exceptional service, and stringent security, jetCenters of Colorado operates in three key locations: Colorado Springs, Denver, and Fort Collins-Loveland. The company specializes in providing comprehensive flight services catering to business jets, general aviation, commercial, and military aircraft, making it a preferred choice for diverse aviation needs. With a reputation grounded in award-winning service and professional operations, jetCenters of Colorado prides itself on delivering a seamless experience to all customers and their aircraft. The brand's dedication to customer satisfaction and operational excellence establishes its status as a leading FBO network in the region.

At its Denver location (APA), jetCenters of Colorado is currently seeking to hire both full-time and part-time Concierges. The Concierge role is integral to maintaining the high standards of customer service synonymous with the company. This position involves handling a variety of reservation requests, including hotels, rental cars, and limousine services, specifically for inbound aircraft clients. In addition to managing these logistics, the Concierge will also be responsible for processing fuel invoices accurately, showcasing a strong aptitude for multitasking and prioritizing responsibilities effectively. The ideal candidate will embody excellent communication skills—both written and verbal—paired with an approachable demeanor that reinforces the welcoming environment jetCenters of Colorado is known for. Beyond the core tasks, the role encompasses assisting with varied duties as assigned, contributing to the overall operational flow at the FBO.

Job Requirements

  • age 18 plus
  • high school diploma or equivalent
  • valid driver's license
  • good driving record
  • reliable transportation
  • ability to communicate effectively in written and oral form
  • strong customer service skills
  • team player
  • quick learner
  • ability to multi-task
  • problem solving and conflict resolution skills
  • able to pass pre-employment drug screen
  • security check
  • motor records check
  • non-DOT physical
  • credit check may be required

Job Qualifications

  • age 18 plus
  • high school diploma or equivalent
  • valid driver's license with good driving record
  • strong customer service skills
  • effective communication skills both written and oral
  • ability to multi-task
  • team player
  • quick learner
  • problem solving and conflict resolution skills
  • prior FBO experience preferred

Job Duties

  • handling reservations for hotels, rental cars, and limos for inbound aircraft
  • processing fuel invoices
  • displaying strong customer service
  • multi-tasking effectively
  • assisting with other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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