Job Overview
Compensation
Hourly
Exact $18.00
Work Schedule
Standard Hours
Benefits
401k with match
Health Insurance
Vision Insurance
Dental Insurance
Paid vacation
Paid sick time
Job Description
ID Logistics is a global company specializing in logistics and supply chain management solutions. With a robust presence in multiple countries, ID Logistics focuses on optimizing the transportation, warehousing, and distribution operations to empower businesses in their supply chain efficiency. Known for its commitment to innovation, quality service, and customer satisfaction, the company operates a wide network of distribution centers and warehouses tailored to support various industry needs.
This position within ID Logistics is centered on providing exceptional customer service and operational support related to billing, invoicing, shipping, and receiving processes. The role is critical as it interfaces directly with customers and internal management, ensuring seamless communication and resolution of inquiries related to orders, special requests, or discrepancies. The candidate will be expected to manage interactions in a courteous, prompt, and effective manner, leveraging their skills in communication and administration.
The role specifically involves collaborating closely with the Distribution Center Manager and Supervisors to manage shipping and receiving within the organizational systems. Attention to detail and accountability toward tight turnaround times for billing and invoicing are essential components of the job. Additionally, the candidate acts as a liaison between the warehouse, office, and customers, addressing account management and credit change issues.
This is a part-time role with a schedule from Monday through Thursday, 2:30 PM to 12:30 AM, making it ideal for individuals seeking evening shifts. The hourly rate offered is $18.00, supplemented by a $1.00 shift differential, attracting candidates who value fair compensation and work-life balance. ID Logistics emphasizes adherence to corporate and site-specific Good Manufacturing Practices and company safety rules, fostering a safe and productive working environment.
The successful candidate will possess strong interpersonal skills, with the ability to communicate effectively both verbally and in writing. The role requires proficiency in computer applications, particularly the Microsoft Office suite, and exceptional data entry skills. Experience in customer service and the logistics industry will be beneficial in addressing the complex needs of customers and management alike.
ID Logistics is committed to providing a comprehensive benefits package for eligible associates, which includes a 401K plan with match, health, vision, dental insurance, and paid vacation and sick time. The compensation and benefits reflect the company’s dedication to supporting its workforce while maintaining high operational standards and customer satisfaction.
This position within ID Logistics is centered on providing exceptional customer service and operational support related to billing, invoicing, shipping, and receiving processes. The role is critical as it interfaces directly with customers and internal management, ensuring seamless communication and resolution of inquiries related to orders, special requests, or discrepancies. The candidate will be expected to manage interactions in a courteous, prompt, and effective manner, leveraging their skills in communication and administration.
The role specifically involves collaborating closely with the Distribution Center Manager and Supervisors to manage shipping and receiving within the organizational systems. Attention to detail and accountability toward tight turnaround times for billing and invoicing are essential components of the job. Additionally, the candidate acts as a liaison between the warehouse, office, and customers, addressing account management and credit change issues.
This is a part-time role with a schedule from Monday through Thursday, 2:30 PM to 12:30 AM, making it ideal for individuals seeking evening shifts. The hourly rate offered is $18.00, supplemented by a $1.00 shift differential, attracting candidates who value fair compensation and work-life balance. ID Logistics emphasizes adherence to corporate and site-specific Good Manufacturing Practices and company safety rules, fostering a safe and productive working environment.
The successful candidate will possess strong interpersonal skills, with the ability to communicate effectively both verbally and in writing. The role requires proficiency in computer applications, particularly the Microsoft Office suite, and exceptional data entry skills. Experience in customer service and the logistics industry will be beneficial in addressing the complex needs of customers and management alike.
ID Logistics is committed to providing a comprehensive benefits package for eligible associates, which includes a 401K plan with match, health, vision, dental insurance, and paid vacation and sick time. The compensation and benefits reflect the company’s dedication to supporting its workforce while maintaining high operational standards and customer satisfaction.
Job Requirements
- High School Diploma or GED
- or equivalent combination of experience and education
- Bachelor’s degree in business or similar discipline preferred
- 3 years verifiable customer service experience
- Strong written and verbal communication skills
- Outstanding computer and data entry skills
- Proficient in Microsoft Office suite
Job Qualifications
- High School Diploma or GED
- Bachelor’s degree in business or similar discipline preferred
- 3 years verifiable customer service experience
- Strong written and verbal communication skills
- Outstanding computer and data entry skills
- Proficient in Microsoft Office suite
Job Duties
- Manage shipping and receiving within our system in partnership with Distribution Center Manager and Supervisors
- Processing billing and invoicing with tight turnaround times and attention to detail
- Resolve any issues with billing, invoicing, shipping and/or receiving with customers and internal management
- Daily effective communication (email, phone, or in-person) with customers and internal team members and management
- Act as a liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes
- Follow corporate and site-specific Good Manufacturing Practices and assist in enforcing them when necessary
- Observe all company safety rules and assist in enforcement as appropriate
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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