Domino's Pizza logo

Customer Service Rep (07846) - 122 W Commonwealth Ave

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Exact $20.00
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Work Schedule

Flexible
Day Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
flexible schedule
Employee Discounts
Career advancement opportunities
training provided

Job Description

Domino's Pizza is a global leader in the pizza delivery and takeout industry, known for its commitment to quality, customer service, and innovation. As one of the most recognized and trusted brands worldwide, Domino's has revolutionized the way people enjoy pizza with its efficient delivery system, robust menu options, and dedication to customer satisfaction. The company continues to grow rapidly, opening stores in numerous locations and providing flexible employment opportunities that accommodate various lifestyles and schedules. Domino's prides itself on fostering a team-oriented environment where employees can develop their skills, explore career advancement, and achieve personal and professional goals.

At Domino's Pizza, we believe work should fit into your life, not the other way around. This philosophy makes us an ideal workplace for individuals who are juggling school, other jobs, or personal commitments. Offering part-time and full-time positions, Domino's ensures employees have the flexibility to work during peak hours while maintaining a balanced lifestyle. With competitive pay starting at $20.00 per hour, the role of Customer Service Representative at Domino's is perfect for those who thrive in a fast-paced, customer-centric environment and want to be part of a fun, energetic team.

The Customer Service Representative position at Domino's Pizza is a vital role that serves as the frontline of customer interaction. Individuals in this role are responsible for greeting customers, taking and processing orders accurately whether over the phone or in person, handling monetary transactions, and ensuring the overall customer experience is positive and efficient. This role requires strong communication skills, attention to detail, and the ability to perform physically demanding tasks such as operating kitchen equipment, stocking supplies, and maintaining cleanliness. Training and orientation are provided on the job, making this an excellent opportunity for both experienced workers and those new to the food service industry.

Besides customer interaction, the position involves managing inventory, handling ingredient stocking, and maintaining the overall cleanliness and organization of the store. Employees must be comfortable working in various conditions, including fluctuating temperatures in the kitchen and occasional outdoor tasks. The position promotes teamwork and supports growth opportunities, with many team members advancing to management roles or franchise ownership. Domino's commitment to diversity ensures a welcoming, inclusive environment that appreciates the unique talents and contributions of every individual, fostering a workplace where everyone can reach their highest potential.

Job Requirements

  • must be 18 years of age or older
  • ability to stand for duration of shift
  • ability to lift and carry items weighing up to 50 pounds
  • ability to work in varying temperature environments
  • ability to perform repetitive tasks
  • good communication skills
  • basic math skills
  • ability to multitask and work under pressure

Job Qualifications

  • ability to comprehend and give correct written instructions
  • ability to communicate verbally with customers and co-workers
  • ability to add, subtract, multiply, and divide accurately and quickly
  • must be able to make correct monetary change
  • verbal, writing, and telephone skills to take and process orders
  • motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
  • ability to enter orders using a computer keyboard or touch screen

Job Duties

  • operate all equipment
  • stock ingredients from delivery area to storage, work area, walk-in cooler
  • prepare product
  • receive and process telephone orders
  • take inventory and complete associated paperwork
  • clean equipment and facility approximately daily

Job Criteria

Experience

No experience required


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