Customer Service Rep (07724) - 308 Third Ave

The hiring establishment is a well-established pizza restaurant that prides itself on delivering high quality, freshly prepared pizzas to customers both in-store and through delivery services. This company thrives on a fast-paced, customer-centric environment where teamwork and efficiency are key to successfully meeting customer orders and maintaining the quality of the products. Known for its commitment to cleanliness and food safety, the restaurant employs individuals who are dedicated to upholding these standards while providing excellent customer service. Operating in a variety of environments within the store, including coolers, food preparation areas, and delivery zones, the restaurant provides a dynamic workplace that requires versatility and adaptability from its team members.

The open position is for a versatile team member who will be responsible for various operational and customer service duties. This role involves operating all necessary equipment to prepare pizzas and other products, receiving and processing telephone orders accurately, and managing inventory tasks including stocking ingredients and completing associated paperwork. The team member will also engage in daily cleaning of equipment and facilities to maintain hygienic standards. Additionally, the position includes delivery responsibilities where pizzas and other items are transported safely to customers within a designated area.

This role demands excellent communication skills, both verbal and written, as it requires interaction with customers and coworkers to process orders effectively. The candidate must be comfortable using technology such as computer keyboards or touch screens to enter orders. The physical aspects of the position include lifting, carrying, pushing, climbing, and bending, performed under varying temperature conditions ranging from cold walk-in coolers to hot work surfaces and ovens. Safety awareness is paramount as the job involves handling hot tools and machinery with moving parts.

Team members must be able to stand for most tasks, walk short distances regularly, and occasionally lift heavy items up to 50 pounds. The ability to make fast and accurate monetary change, add, subtract, multiply, and divide quickly (with or without a calculator) is important for handling transactions and managing order accuracy. Orientation and on-the-job training are provided, ensuring that employees become well versed in the specific operational procedures and customer service standards of the restaurant.

Overall, this position offers a challenging yet rewarding opportunity for individuals who enjoy fast-paced food service environments, have strong interpersonal skills, and possess the stamina required for physically demanding work. The role fosters skill development in areas including equipment operation, inventory management, order processing, and delivery logistics, making it an excellent job for those seeking to build experience in the food service industry.