Customer Service Rep (06527) - 2415 Southern Blvd

The hiring establishment is a dynamic pizza restaurant known for its commitment to quality and customer satisfaction. This restaurant prides itself on using fresh ingredients and maintaining a clean and organized work environment to ensure the best dining experience for every customer. It operates as a fast-paced food service establishment where teamwork, attention to detail, and customer service skills are essential for success. The company values employees who are motivated, dependable, and eager to contribute to a positive and productive workplace culture. This position is a full-time role that offers comprehensive on-the-job training and opportunities for career growth within the organization. While specific salary details are not disclosed, the company promises a competitive wage reflective of the skills and dedication required for the job.

The role involves operating various equipment necessary for daily food preparation activities, managing ingredient stocks received from delivery areas, storage, walk-in coolers, and workstations. The employee will prepare food products and handle telephone orders efficiently, ensuring accuracy and customer satisfaction. Taking inventory and completing paperwork related to stock and order processing are also key components of the job. Maintaining cleanliness of both equipment and facility is expected on a daily basis to comply with health and safety standards. Strong communication skills are crucial, as the employee must comprehend and follow written instructions accurately, communicate effectively with both customers and co-workers, and process orders over the phone and in person.

Essential functions require the ability to perform basic arithmetic quickly and accurately, including addition, subtraction, multiplication, and division, often with the assistance of a calculator. Handling money correctly and making precise change is part of customer transactions. This role demands excellent motor coordination for rapid and accurate hand and finger movements, particularly for tasks such as shaping pizza dough, using pizza peels, and operating rolling cutters. Physical requirements include carrying heavy items like large cans weighing several pounds and pizza trays, pushing and pulling dollies loaded with trays, and reaching frequently to access ingredients and equipment. Overall, this position demands a combination of physical stamina, attention to detail, and strong interpersonal skills to thrive in a busy restaurant environment and contribute to the team’s success.