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Domino's logo

Customer Service Rep (05589) UNCW, College Acres, Wilmington, NC

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Flexible Hours
Fast career progression
Training opportunities
Rewards
Smaller teams
friendly work environment
supportive management

Job Description

Domino's Pizza, operated locally by Yellow Hammer Pizza of MD, LLC, is a prominent and well-established pizza delivery and carryout chain known globally for its commitment to quality and customer satisfaction. This vibrant fast-food restaurant chain has cultivated a unique culture in its stores, where team members are praised not only for their pizza-making skills but also for their exceptional customer service. Domino's thrives on a lively and competitive work environment that rewards outstanding performance in both pizza crafting and upselling. The atmosphere in each store is distinct, with a blend of dedication and fun, making it an enjoyable workplace... Show More

Job Requirements

  • Be at least 16 years of age or older
  • Have an exceptional and positive attitude
  • Ability to add, subtract, multiply, and divide quickly and accurately
  • Ability to make correct monetary change
  • Effective verbal, writing, and telephone communication skills
  • Good motor coordination between eyes and hands/fingers
  • Ability to use computer keyboard or touch screen for order entry
  • Ability to comprehend and give written instructions
  • Ability to communicate verbally with customers and team members
  • Talking and hearing ability on telephone
  • Have near and mid-range vision
  • Possess depth perception
  • Ability to differentiate hot and cold surfaces
  • Ability to work under stress and meet quality control standards
  • Ability to stand for long periods

Job Qualifications

  • Exceptional and positive attitude
  • Ability to add, subtract, multiply, and divide accurately and quickly
  • Must be able to make correct monetary change
  • Verbal, writing, and telephone skills to take and process orders
  • Motor coordination between eyes and hands/fingers
  • Ability to enter orders using a computer keyboard or touch screen
  • Ability to comprehend and give correct written instructions
  • Ability to communicate verbally with customers and co-team members
  • Talking and hearing on telephone
  • Near and mid-range vision
  • Depth perception
  • Ability to differentiate between hot and cold surfaces
  • Ability to work under stress, meet quality standards, make judgments and decisions
  • Ability to stand for long periods of time

Job Duties

  • Taking orders over phone and in person
  • Greeting customers within 10 seconds
  • Building relationships with customers
  • Up selling
  • Cash handling
  • Keeping the customer area clean
  • Assisting Pizza Makers with toppings and dough

Job Criteria

Experience

No experience required


Job Location

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