Domino's Pizza logo

Customer Service Rep (03700) - 907 Sumner Ave

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $15.50 - $30.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

flexible schedule
competitive pay
Career advancement opportunities
Paid Time Off
Operational excellence incentives
supportive work environment

Job Description

Domino's Pizza located on Boston Road in Springfield, Massachusetts, is a well-known leader in the pizza delivery and quick-service restaurant industry. Domino's has been serving communities nationwide, providing high-quality pizza products and excellent customer service. The company operates as a franchise model, creating abundant career opportunities for team members at all levels. Known for its innovative digital ordering systems and efficient delivery services, Domino's continues to expand its reach and maintain its reputation as a favorite among customers. With a commitment to employee growth, Domino's fosters a dynamic work environment offering flexible shifts ideal for students and individuals with other job commitments. The Springfield location is currently hiring both part-time and full-time Pizza Makers, reflecting Domino's dedication to hiring motivated individuals eager to join the team and grow professionally.

The role of a Pizza Maker at Domino's Springfield location involves preparing pizza products according to established company standards to ensure product consistency and customer satisfaction. This position requires the ability to work evening and weekend shifts, providing flexibility that accommodates school schedules or secondary employment. Candidates must be 18 years or older with a strong work ethic and a positive attitude. Domino's offers an encouraging work atmosphere that supports career advancement, with approximately 90% of franchisees starting as Pizza Makers and growing within the company. Employees in this role will receive competitive pay, with opportunities to advance into positions such as Delivery Drivers, Assistant Managers, and General Managers. Additional benefits include operational excellence incentives, paid time off, and career advancement opportunities. This position is suitable for those seeking both temporary employment or long-term career pathways in the restaurant and food service industry.

Job Requirements

  • Must be 18 years or older
  • able to work nights and weekends
  • reliable transportation or means to commute
  • authorization to work in the United States
  • able to comply with health and safety standards
  • willingness to undergo background check if required

Job Qualifications

  • High school diploma or equivalent preferred
  • prior experience in food preparation or restaurant work is an asset but not required
  • ability to work flexible hours including nights and weekends
  • strong communication and teamwork skills
  • ability to stand for extended periods and perform physical tasks
  • basic math skills for measuring ingredients
  • customer service orientation

Job Duties

  • Prepare pizzas according to established recipes and company standards
  • maintain cleanliness and organization of the kitchen and prep areas
  • ensure timely order fulfillment to meet delivery and pickup schedules
  • adhere to food safety and hygiene protocols
  • assist with inventory management and restocking supplies
  • support team members in maintaining a positive work environment
  • follow all operational procedures and policies

Job Criteria

Experience

Entry Level (1-2 years)


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