Domino's Pizza logo

Customer Service Pro & Pizza Maker

Job Overview

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Benefits

Health Insurance
Payment for overtime
team discounts
Paid Time Off
Employee Meals

Job Description

Our company is a leading pizza delivery service based in Birmingham, Alabama, renowned for its commitment to quality and customer satisfaction. As a staple in the local food delivery industry, we pride ourselves on delivering fresh, delicious pizzas promptly to our valued customers. Our team is dedicated to creating a warm, welcoming experience for everyone who interacts with us, from the first phone call to the delivery at the doorstep. We are passionate about food, excellent service, and fostering a positive work environment where team members feel valued and motivated to contribute their best.

Currently, we are seeking a dedicated Customer Service Representative to join our dynamic team. This role is pivotal in ensuring that every customer receives exceptional service, reflecting our brand's promise of quality and satisfaction. The Customer Service Representative will manage customer interactions both in person and over the phone, providing support with product inquiries, order processing, and resolving any concerns promptly and effectively. This position requires a friendly attitude, excellent communication skills, and the ability to multitask efficiently in a fast-paced environment. Collaboration with team members to achieve service goals and uphold high standards of honesty and accountability is essential. If you enjoy engaging with customers and have prior experience in customer service, this role offers a great opportunity to grow within a reputable local business dedicated to its community and team members.

Job Requirements

  • high school diploma or equivalent
  • prior experience in customer service
  • strong verbal communication skills
  • ability to handle multiple tasks simultaneously
  • friendly and professional attitude
  • reliability and punctuality

Job Qualifications

  • prior customer service experience
  • strong communication skills
  • ability to multitask
  • friendly and approachable demeanor
  • teamwork-oriented mindset
  • basic computer literacy

Job Duties

  • manage customer interactions in person and over the phone
  • assist customers with product inquiries
  • process customer orders accurately and efficiently
  • collaborate with team members to meet service goals
  • resolve customer complaints in a professional manner
  • maintain a positive and friendly attitude at all times
  • uphold company values of honesty and accountability

Job Criteria

Experience

Mid Level (3-7 years)


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