Customer Service Part Time

Stinker is a well-established family-owned convenience store chain with locations across Idaho, Colorado, and Wyoming. Founded in 1936, Stinker has become a reliable and beloved brand known for its community-centric approach and dedication to creating a positive and enjoyable work environment. The company prides itself on being a people-focused leader in the convenience store industry, combining work, convenience, food, family, and fun to deliver an unparalleled experience to both customers and employees alike. Stinker’s mascot, Polecat Pete, embodies the company’s playful spirit and commitment to making the world a better place by serving and supporting its employees, customers, and communities. With a culture that values fun, respect, and personal growth, Stinker has built a reputation as a great place to work, where employees are encouraged to thrive and enjoy their contributions to the company’s success.

The role of Customer Service Specialist at Stinker is key to maintaining the welcoming atmosphere and exceptional service that the brand is known for. This part-time position requires someone who is outgoing, attentive, and capable of providing outstanding customer service. As the first point of contact for guests, the Customer Service Specialist is responsible for answering questions, offering recommendations, completing transactions, and maintaining the overall cleanliness and organization of the store. Working roughly 8 to 29 hours weekly, with variable availability including weekends, evenings, and holidays, the role demands flexibility and readiness to adapt to the dynamic retail environment.

The position pays between $15.16 to $18.55 per hour depending on experience, and includes a variety of benefits designed to support employee well-being and satisfaction. These include competitive pay with merit-based raises, profit sharing twice a year, an extra $0.50 per hour for late-night shifts, access to an app that allows early access to earned wages, paid holidays, and paid time off that increases with tenure. Employees can also benefit from health insurance options including medical, dental, vision, and health savings accounts, as well as virtual medical services. The company reinforces its commitment to employees with a 401(k) plan featuring a 25% discretionary company match, referral rewards, and an employee assistance program to help with life’s challenges.

This role requires physical capability to handle tasks such as lifting up to 50 lbs., balancing on stools or ladders, and working in cooler/freezer environments as low as 0 degrees Fahrenheit. The Customer Service Specialist should have excellent problem-solving abilities, organizational skills, and the ability to manage time effectively amidst the changing demands of retail.

Those who join Pete's Posse will find a culture that values not just the customers and the community, but the team members that make it all possible. Stinker aims for all employees to have rewarding careers where they can grow, have fun, and succeed together, reflecting the spirit of celebration and support that defines the company’s approach to business and employee engagement.