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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $29.00 - $34.00
Work Schedule
Fixed Shifts
Benefits
Health Insurance
401(k) with employer match
Bonus programs
Paid holidays
Paid Time Off
Tuition Assistance
fitness center access
Job Description
Uline, a family-owned company, stands as North America’s premier distributor of shipping, industrial, and packaging materials. With over 9,800 employees spread across 14 strategic locations, Uline has built a strong reputation over its 45+ years of operation for delivering quality products and exceptional service to its customers. The company is known for its commitment to employee growth and professional development, providing a stable and progressive work environment that supports long-term career paths. Uline’s dedication to excellence is reflected in its state-of-the-art facilities, innovative business practices, and comprehensive benefits packages, making it an attractive employer for those seeking to build a... Show More
Job Requirements
- Bachelor’s degree
- strong track record of customer-focused service teamwork and attention to detail
- prior leadership or management experience is a plus
Job Qualifications
- Bachelor’s degree
- strong track record of customer-focused service teamwork and attention to detail
- prior leadership or management experience is a plus
Job Duties
- Master all aspects of customer service management through a comprehensive hands-on training program
- manage and develop a team of customer service representatives by setting clear goals evaluating team performance and providing constructive feedback
- review department procedures and standards to identify areas for improvement
- support team members to deliver exceptional customer service
- collaborate with other departments to resolve customer issues
- monitor customer service metrics to ensure high standards are met
- participate in continuous improvement initiatives
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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