Toppers Pizza logo

Customer Service (Insider)

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $13.00 - $15.00
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Work Schedule

Flexible
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Benefits

flexible scheduling
Direct Deposit
Paid training
competitive pay
meal discounts
Rapid advancement opportunities
Fun atmosphere

Job Description

Toppers Pizza is a dynamic and community-focused pizza restaurant that prides itself on delivering Great Food and Memorable Experiences. Known for being a place where people come together to enjoy delicious pizza in a fun, welcoming atmosphere, Toppers has cultivated a culture that emphasizes People, Pizza, and Passion. The company values its Pizza People, who are considered the heart and soul of the organization. They play a crucial role in serving local communities by creating memorable moments for friends and families to connect over quality food. With a commitment to flexible work schedules and a supportive team environment, Toppers Pizza is an ideal workplace for individuals seeking either full-time or part-time employment. Whether you are a student balancing school and work or looking for a second job to earn extra income, Toppers offers a flexible approach that caters to various employee needs.

The Customer Service Representative role at Toppers Pizza, also known as the Insider position, offers an exciting opportunity to be part of a lively team that works collaboratively to deliver excellent customer service. This role is based in a fast-paced, fun work environment where team collaboration and a positive attitude are highly valued. Employees in this position get to contribute directly to the food preparation process, ensuring high-quality products that keep customers coming back. From making dough and pizza sauce to preparing fresh veggie toppings, every task is vital in upholding Toppers' promise of serving only premium food. Insiders also take orders both in person and over the phone, stock ingredients, and maintain cleanliness in the store to create a pleasant atmosphere for both customers and staff.

Toppers offers a competitive hourly wage range of $13.00 to $15.00, along with several appealing benefits that enhance the work experience. These include flexible scheduling, direct deposit for convenient payroll access, paid training to equip employees with the necessary skills, and meal discounts of up to 70% while working. There are also rapid advancement opportunities available through manager and supervisor in-training programs, allowing motivated team members to grow their careers within the company. This role is particularly well-suited for individuals with a positive demeanor who enjoy engaging with customers and working in a team-oriented environment. With a focus on creating fun and meaningful work experiences, Toppers Pizza ensures that being an Insider is more than just a job — it’s a chance to be part of a community and make great food that people genuinely connect over.

Job Requirements

  • Ability to work flexible hours including evenings and weekends
  • Must be able to stand for long periods
  • Basic math and reading skills
  • Effective communication skills
  • Ability to handle multiple tasks in a fast-paced environment
  • Must be 18 years or older
  • Basic hygiene and food safety awareness

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous customer service experience is an advantage
  • Ability to work collaboratively in a team
  • Strong communication skills
  • Positive attitude and a friendly demeanor
  • Basic food preparation skills
  • Willingness to learn and adapt

Job Duties

  • Prepare our delicious food for our Toppers fanatics
  • Take orders in person and over the phone
  • Prep for the day and night by making dough and pizza sauce and cutting our fresh veggie toppings
  • Stock ingredients in the various work stations including the walk-in cooler
  • Clean equipment and the store
  • Provide friendly customer service
  • Maintain a fast-paced work environment

Job Criteria

Experience

No experience required


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