Customer Service Hiring Event

Uline is a family-owned company and North America9s leading distributor of shipping, industrial, and packaging materials. With over 9,800 employees across 14 locations, Uline has established itself as a powerhouse in the distribution industry. Known for its exceptional employee benefits and strong commitment to workforce development, Uline fosters a collaborative in-person environment where employees can thrive and grow professionally. Recognized on Forbes list of America9s Best Large Employers for four consecutive years and named Morning Call9s Top Large Employer of 2026, Uline is a workplace that values excellence, integrity, and dedication.

Uline is currently hosting a Customer Service Hiring Event for the position of Customer Service Representative available in both English and bilingual Spanish. This is a full-time, on-site role located in Allentown, PA 18106, offering competitive pay ranging from $25 to $30 per hour with significant growth and earning potential. The hiring event is scheduled for Thursday, May 7th, from 2 PM to 6 PM, and requires registration and pre-scheduled appointments as no walk-ins are accepted.

The Customer Service Representative role at Uline is more than just a job. It9s an opportunity to learn, develop skills, and connect within a supportive professional environment. Uline9s in-depth training program equips employees to become experts in product knowledge and customer relationship management. Representatives will use world-class technology to process orders, provide product recommendations, handle account inquiries, and offer solutions tailored to customer needs. The role offers exposure to various communication channels such as phone, email, and chat, allowing employees to build strong business relationships.

Uline emphasizes a culture of learning and mentorship where new team members receive one-on-one peer mentoring and ongoing professional development opportunities. As a Customer Service Representative, you will be empowered to confidently address product, pricing, and shipping questions, facilitating seamless customer experiences. You will also assist customers in navigating Uline9s website and online ordering platform.

This role requires a high school diploma or equivalent, though a bachelor9s degree is preferred. While prior customer service experience is advantageous, it is not mandatory as Uline9s training program prepares candidates eager to learn. Strong problem-solving, listening, and communication skills are essential for success in this position. Uline prides itself on being a drug-free workplace, mandating pre-employment hair follicle drug screening for all new hires.

In addition to a supportive work environment and competitive pay, Uline offers a comprehensive benefits package including complete health insurance coverage and a 401(k) plan with a 6% employer match starting day one. Employees benefit from multiple bonus programs, paid holidays, generous paid time off, and a Tuition Assistance Program for professional continuing education. This robust benefits package reflects Uline9s commitment to the long-term success and well-being of its employees.

Joining Uline means becoming part of a dedicated team that values collaboration, development, and excellence. If you are ready to advance your career and be part of a company that recognizes and rewards hard work, the Customer Service Representative position is an ideal fit. The upcoming hiring event presents a unique opportunity to interview and explore your future with Uline9s renowned customer service team.