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TruFit Athletic Clubs logo

Customer Service / Front Desk SR

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

health coverage
Employee assistance program
401k
Holiday pay
Paid Time Off
Complimentary Gym Membership
Discounted personal training

Job Description

TruFit Athletic Clubs is a rapidly growing fitness organization with over 40 locations and a mission-driven culture focused on helping individuals become the best version of themselves. The company offers high-value, low-cost fitness experiences supported by a culture of excellence and personal accountability. TruFit Athletic Clubs is known for its strong values of integrity, service, courage, responsibility, and passion which drive every aspect of their business from front desk service to certified training and leadership operations. The company strongly emphasizes a supportive and inclusive work environment where integrity and service are put first.

The Front Desk Team Member r... Show More

Job Requirements

  • high school diploma or GED required
  • schedule flexibility to include evenings and weekends
  • previous front desk experience
  • proficient in Microsoft Office
  • ability to multitask in a fast-paced environment
  • friendly and outgoing personality
  • strong communication skills

Job Qualifications

  • high school diploma or GED
  • friendly and outgoing personality
  • strong communication skills
  • basic computer proficiency
  • customer service experience preferred
  • ability to multitask and work in a fast-paced environment
  • previous front desk experience
  • proficiency in Microsoft Office

Job Duties

  • welcome and check in members with a positive and professional demeanor
  • answer questions about memberships, amenities, and services
  • maintain a clean and organized front desk area
  • provide exceptional customer service to all club members and visitors
  • manage check-in and check-out procedures accurately
  • handle member inquiries and resolve basic issues
  • assist with administrative tasks as needed

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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