Customer Service / Front Desk SR

TruFit Athletic Clubs is a rapidly growing fitness organization with over 40 locations and a mission-driven culture focused on helping individuals become the best version of themselves. The company offers high-value, low-cost fitness experiences supported by a culture of excellence and personal accountability. TruFit Athletic Clubs is known for its strong values of integrity, service, courage, responsibility, and passion which drive every aspect of their business from front desk service to certified training and leadership operations. The company strongly emphasizes a supportive and inclusive work environment where integrity and service are put first.

The Front Desk Team Member role at TruFit Athletic Clubs is an exciting opportunity for individuals interested in joining a vibrant, health-focused workplace. This position is designed for customer-oriented candidates who enjoy interacting with others and strive to create welcoming, positive experiences. As a Front Desk Team Member, you will be the first point of contact for members checking in, answering their questions about memberships, amenities, and services, and ensuring the front desk area remains clean and organized throughout the day.

This role offers both full-time and part-time opportunities with a schedule that may include evenings and weekends, providing flexibility to fit various lifestyles. Employees benefit from competitive health coverage options, access to an Employee Assistance Program (EAP), 401(k) plans, holiday pay, paid time off (PTO), and more. One of the standout perks is a complimentary TruFit membership for all team members, allowing you to stay healthy and live the brand's values personally. Additionally, personal training sessions are available at a discounted rate to help employees achieve their fitness goals.

TruFit Athletic Clubs fosters career growth by opening new clubs and developing leaders from within. Whether you are just starting out or seeking advancement, clear development paths are available to support your career ambitions. The environment encourages a friendly and professional demeanor, teamwork, and a strong commitment to members and colleagues alike. The Front Desk Team Member will interact closely with diverse teams, from operations to training staff, playing a crucial role in building lasting relationships with members.

If you have a friendly personality, strong communication skills, and enjoy multitasking in a fast-paced environment, this role could be a great match. Previous experience with front desk duties and basic computer skills, particularly proficiency in Microsoft Office, will help you succeed. TruFit Athletic Clubs values employees who demonstrate integrity, courage, responsibility, and passion in their work. The company prides itself on being an equal-opportunity employer, committed to providing an inclusive workplace where everyone can thrive.