Customer Service Coordinator (63067)

UEI College is a distinguished leader in post-secondary career education, renowned for its commitment to empowering students to achieve meaningful and lasting transformations in their personal and professional lives. As an employee-owned institution, UEI College offers more than just a job opportunity; it presents an investment in your own growth and development. The college prides itself on fostering a community where compassionate professionals are united by a shared mission to help students acquire the skills necessary to build a future they can be proud of. By joining UEI College, you become part of a vibrant and supportive environment focused on personal and community betterment through education.

UEI College’s mission emphasizes the importance of driving positive change, both for individuals and the broader community. Employees are encouraged to bring their best selves to work, contributing to a culture of excellence and mutual respect. The institution is continually seeking like-minded professionals who value compassion, integrity, and dedication to student success. Working at UEI College means joining a team that believes in the transformative power of education and is passionate about creating pathways for students to flourish in their chosen careers.

The role of Customer Services Coordinator at UEI College’s campus is a vital position that supports the institution’s day-to-day functions by ensuring exceptional service to students, prospective clients, and visitors. This full-time role includes mandatory weekend hours on Saturdays from 8:00 AM to 1:00 PM, underscoring the importance of flexibility and commitment in serving the college community. This position is pivotal in maintaining smooth communication channels and a welcoming atmosphere at the campus.

As a Customer Services Coordinator, you will be the first point of contact for many who interact with UEI College. Your responsibilities will include welcoming visitors, answering incoming calls, and managing messages, ensuring that communication flows efficiently throughout the campus. You will play a critical role in upholding compliance with Federal, State, accreditation, and institutional policies, ensuring the college operates within its regulatory framework. In addition, you will provide general information about the organization, assist with scheduling and appointment management, and handle administrative tasks such as mail sorting and document preparation.

This position demands a high level of organizational skill, effective multitasking abilities, and a positive, customer-oriented attitude. Proficiency in English is required, and while bilingual skills are a benefit, they are not mandatory. The role also requires adaptability to work weekends and a commitment to delivering outstanding service consistently. By supporting the college’s operational needs and providing exemplary customer service, you will help create a positive and efficient environment that enhances the overall student and visitor experience.

Employees at UEI College benefit from a dynamic, fast-paced work environment where every day brings new opportunities to contribute to the educational mission. The company offers a comprehensive benefits package, including medical, dental, and vision coverage, life insurance, disability coverage, and a generously matched 401(k) plan, among other voluntary benefits. These offerings reflect UEI College’s investment in the wellbeing and future of its team members.

If you are passionate about making a difference in students’ lives, possess the qualifications outlined, and are ready to embrace a rewarding role in a supportive educational setting, UEI College invites you to apply for the Customer Services Coordinator position and join their dedicated team.